Published by Matrix Comsec on Oct 25, 2024

Report an issue with MATRIX SATATYA SIGHT.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with MATRIX SATATYA SIGHT?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Matrix Comsec to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About MATRIX SATATYA SIGHT

1. MATRIX SATATYA SIGHT is a user friendly, feature rich, easy to install application that supports viewing video streams of an Analog or IP camera connected to any Matrix Surveillance System such as DVR, NVR or a Hybrid DVR; over a mobile supporting Wi-Fi / GPRS / 3G network connectivity. - Make a camera as your favourite and launch it quickly.

2. Matrix Mobile Viewer and its surveillance system is the best solution for your problem.

3. *** NOTE : When app version is upgraded from older version to V3R1. 1 then the app configuration of older version will be discarded.

4. Always on the go but still need to keep an eye on what’s happening back at home or office?

MATRIX SATATYA SIGHT Customer Insights

Steps to Troubleshoot & Fix MATRIX SATATYA SIGHT Issues

1. Fix MATRIX SATATYA SIGHT Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart MATRIX SATATYA SIGHT: Restarting the app will resolve most errors.
  2. Update the MATRIX SATATYA SIGHT App. Here is how:
    1. On Android goto PlayStore » Search for "MATRIX SATATYA SIGHT" » Open MATRIX SATATYA SIGHT » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for MATRIX SATATYA SIGHT » click "UPDATE".
  3. Clear MATRIX SATATYA SIGHT app cache: Clearing cached data will force your app to retrieve the latest data directly from MATRIX SATATYA SIGHT servers.
    1. On Android, goto Settings » Apps » Select "MATRIX SATATYA SIGHT" » click Storage » click "Clear Cache".
  4. Check MATRIX SATATYA SIGHT app permissions. If any of these permissions required to use your device's features are disenabled, MATRIX SATATYA SIGHT might not work.
  5. Uninstall and reinstall MATRIX SATATYA SIGHT. If nothing else has worked, completely uninstall MATRIX SATATYA SIGHT then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing MATRIX SATATYA SIGHT not working


2. Fix MATRIX SATATYA SIGHT Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make MATRIX SATATYA SIGHT be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to MATRIX SATATYA SIGHT not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, MATRIX SATATYA SIGHT may not be able to connect to the Internet when running in the background.

Reported Issues