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1. I was really happy to get back the features xfinity got rid of a few years ago, but they just don't work most of the time.This app is buggy and unpredictable! I receive calls with no visible phone number or caller ID until after I accept or reject the call.

2. So freaking basic, like "are you in the app?" Or, "restart your phone." 😆Was unable to use my current services on a day I had a very important call... I did have problems of volume (very hard to hear other party) but I can not know for sure if that was the other party's line and not my own.

3. I often can't return a missed phone call from the recent calls list.

4. Lately I get a message when I have missed a call, but the phone never even rang.PLEASE NOTE- Recent update has vastly improved the app.

5. Must call number to access voicemail.Great!! I have used MagicJack for a total of 16 years.

6. Other times it does not ring at all and just shows that I missed a call.

7. I saved thousands of dollars and have found the easiest service ever! It just keeps getting better as I use it as a 2nd line in addition to my cell and it has the App which is also allows me to never miss a call.

8. Problems seem to be gone.Update: Now when I get calls, the Caller ID doesn't work.

9. When I am on a call, there is always a point where the person at other end cannot hear me.

10. Other times I try to make a call from it and it just freezes at the placing a call screen.

11. And it's impossible to use the text feature for 2FA because the texts won't show up until hours later! As soon as I can find another reasonably priced option, I'm switching because it's too unreliable for business use.I need to install an older version of this app.

1. Fix magicApp Calling & Messaging Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart magicApp Calling & Messaging: Restarting the app will resolve most errors.
2. Update the magicApp Calling & Messaging App. Here is how:
   1. On Android goto PlayStore » Search for "magicApp Calling & Messaging" » Open magicApp Calling & Messaging » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for magicApp Calling & Messaging » click "UPDATE".
3. Clear magicApp Calling & Messaging app cache: Clearing cached data will force your app to retrieve the latest data directly from magicApp Calling & Messaging servers.
   1. On Android, goto Settings » Apps » Select "magicApp Calling & Messaging" » click Storage » click "Clear Cache".
4. Check magicApp Calling & Messaging app permissions. If any of these permissions required to use your device's features are disenabled, magicApp Calling & Messaging might not work.
5. Uninstall and reinstall magicApp Calling & Messaging. If nothing else has worked, completely uninstall magicApp Calling & Messaging then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing magicApp Calling & Messaging not working

2. Fix magicApp Calling & Messaging Server issues & Internet Connection

1. Check network connection: An unstable Internet will make magicApp Calling & Messaging be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to magicApp Calling & Messaging not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, magicApp Calling & Messaging may not be able to connect to the Internet when running in the background.