Contact xiaovv Customer Service

Why should I report an Issue with xiaovv?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Macro-video Technologies Co.,Ltd. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. May be an issue in an emergency but not causing me too much of a headache but had to mention in case others cannot live with the delay.notifications doesn't work when you don't use the app for more than 30min, i checked all the permisions and battery options and it doesn't push the notifications if the alarm sounds, so not working as an alarm for home...Good. Easy connection.

2. But no response yetIt keeps going in and out of wifi checked wifi with other cameras and wifi it's perfect, Gene McAlliisterMore exciting trash boy, the quality of electronics and there parts are life altering unreliable.

3. AND It deletes my account 5 minutes after making it.so now I have like 5 accounts for this stupid app and all are invalid....Customer service is a joke, they want me to repeat the same thing I have been repeating FOR THE LAST 2 WEEKS.... WHAT A JOKE.

4. Will give 5 stars if integrate a fast forward feature for playbackHi, can you fix the push notifications? unable to receive alerts when motion is detected.

5. Edit: Ok...offline issue fixed but now IR filter is always ON and is showing a slight tint of pink color.If I could give it zero stars I would.

6. Is there any way this issue can be resolved? If resolved, 5 stars are coming your way!The app is not sending push alarm message.

7. Edit: It appears push notifications has been fixed.

8. Can't get help, can't get a refund so pretty much a 50$ paperweight how niceApp continues to crash, and notifications are on but never receive any notifications.

9. You people are making a mess of the planet with city dumps to the top in today's TOP advanced electronics.

10. Can share view to other account as well.

11. 1 feedback: can u also make it compatible to android tv as well....so i can observe through tvOverall everything is good.

1. Fix xiaovv Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart xiaovv: Restarting the app will resolve most errors.
2. Update the xiaovv App. Here is how:
   1. On Android goto PlayStore » Search for "xiaovv" » Open xiaovv » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for xiaovv » click "UPDATE".
3. Clear xiaovv app cache: Clearing cached data will force your app to retrieve the latest data directly from xiaovv servers.
   1. On Android, goto Settings » Apps » Select "xiaovv" » click Storage » click "Clear Cache".
4. Check xiaovv app permissions. If any of these permissions required to use your device's features are disenabled, xiaovv might not work.
5. Uninstall and reinstall xiaovv. If nothing else has worked, completely uninstall xiaovv then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing xiaovv not working

2. Fix xiaovv Server issues & Internet Connection

1. Check network connection: An unstable Internet will make xiaovv be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to xiaovv not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, xiaovv may not be able to connect to the Internet when running in the background.