Contact VTI Phoenix 2.0 Customer Service

Why should I report an Issue with VTI Phoenix 2.0?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of helicute to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Display the real-time video which taken by the camera on the aircraft,video data transmitted via 2. 4G WiFi protocol. 3.

2. Remote control the four axis aircraft by mobile phone. 2.

3. Take the photo and video record on mobile phone.

1. But I ordered a new drone!Boy i tell ya, i should of beat tbis dsmn drone the...... Up when it was working but now the new app is flying tbe way it is soposed to when the buggy whip antena is used! Only problem is it got to crazy and fliped over and over and fell and got to wet to fix tbe motherboard the way the manufacturer built it great app for the Mod, all have said tbat buggy whip is the best i hear every single timeI've used it for months now I own 2 sky tracker drones if you know what you are doing it works great the best advice I can give someone don't locate home until it has a GPS signal to take off.

2. Amazing and tbe app was working better after the 12th time thank you Google for teaching me hoa to grt the perfect money shot!!! Great in app photos to when i flew it in circle mode to capture tbe beauty of pinkest of skies and snow capped yes!No advice on Vivitar site (So ashamed the site acts like it doesn't know what you're looking for) WiFi connects, App has "Device not connected" constantly scrolling across notification space - no suggestions, nothing.

3. Because you hit the home button and you didn't have a good signal it might try to land somewhere elseworks great on both Samsung Galaxy S6 as well as LgK8, both Android devices and my VTI SKYTRACKER DRONE have great response and actually prefer using this app versus the original controller.

4. I use a Moto G7 phone and it works flawlessly.I use this app with my Protocol Kaptur GPS 2 because after trial and error I found that this app(VTI SkyTracker) is the only app that will work with my particular bird.

5. The app disconnects between 70 and 116 meters up.So i have to say the app itself Wow super Tight!!! At first i put it strait up in the air and amazing view it surly was!!! I plugged it in and and gben gbd problems started it was wobbly and the screen rollex and was very shaje with a high pitched squeel.

6. Good Job developing this app!!This application works great for me.

7. The drone is great also.

8. Any suggestionsThis app is ok but sometimes it malfunctions, fails, I crashed my drone a few times & almost lost it because of the app constantly disconnecting from the drone, Even though I keep it in close range.

9. Like most drone apps, its touchy and everything has to be perfect to stay connected.

10. Maybe my phone is to cheap but google maps works fine.

11. I can set waypoints and the drone flys to them but nothing on the map to reference.

1. Fix VTI Phoenix 2.0 Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart VTI Phoenix 2.0: Restarting the app will resolve most errors.
2. Update the VTI Phoenix 2.0 App. Here is how:
   1. On Android goto PlayStore » Search for "VTI Phoenix 2.0" » Open VTI Phoenix 2.0 » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for VTI Phoenix 2.0 » click "UPDATE".
3. Clear VTI Phoenix 2.0 app cache: Clearing cached data will force your app to retrieve the latest data directly from VTI Phoenix 2.0 servers.
   1. On Android, goto Settings » Apps » Select "VTI Phoenix 2.0" » click Storage » click "Clear Cache".
4. Check VTI Phoenix 2.0 app permissions. If any of these permissions required to use your device's features are disenabled, VTI Phoenix 2.0 might not work.
5. Uninstall and reinstall VTI Phoenix 2.0. If nothing else has worked, completely uninstall VTI Phoenix 2.0 then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing VTI Phoenix 2.0 not working

2. Fix VTI Phoenix 2.0 Server issues & Internet Connection

1. Check network connection: An unstable Internet will make VTI Phoenix 2.0 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to VTI Phoenix 2.0 not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, VTI Phoenix 2.0 may not be able to connect to the Internet when running in the background.