Contact PHOENIXDARTS Customer Service

Why should I report an Issue with PHOENIXDARTS?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Phoenixdarts Co., Ltd. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Phoenix Official Mobile Application is to check online dart machines [VSPHOENIX S4], [VSPHOENIXS], [VSPHOENIX], [PHOENIX] play data.

2. To use our Phoenix Official Mobile Application, login using your Phoenix club card or your account ID. - Get information on tournaments and promotions hosted by Phoenix Dart.

3. In order for using this service smoothly, please be recommended to use the mobile of upper android version 4. 0.

4. Please be noted that the data network will incur additional charges if you are not Wi-Fi network.

5. If the network is slow or memory space is insufficient, some problem will be occured.

6. In this case, the network connection or the memory device need to be checked and re-install again.

1. I love the update of this app, AWESOME!Cool app!! Darts rock and this app allows you to virtually play other people in other countries from the convenience of you hometown or local bar.

2. Yeah I know it's just a "silly app" for some darts, but shows you only cater to your male players.I love that im able to use the login code feature if i leave my card at home.

3. PHOENIX DARTS APP gets 5 stars from this cool reviewer!!Unable to download Japan version even though I live in Japan.

4. Then the fact that even when you "unselect male" it still won't change your sex when you go to play a game is disgusting.

5. Im still able to play tournaments or for fun at my local bars .

6. The fact that "male" is automatically selected is sexist as hell.

7. It says not available in my country.Unable to log in.

1. Fix PHOENIXDARTS Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart PHOENIXDARTS: Restarting the app will resolve most errors.
2. Update the PHOENIXDARTS App. Here is how:
   1. On Android goto PlayStore » Search for "PHOENIXDARTS" » Open PHOENIXDARTS » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for PHOENIXDARTS » click "UPDATE".
3. Clear PHOENIXDARTS app cache: Clearing cached data will force your app to retrieve the latest data directly from PHOENIXDARTS servers.
   1. On Android, goto Settings » Apps » Select "PHOENIXDARTS" » click Storage » click "Clear Cache".
4. Check PHOENIXDARTS app permissions. If any of these permissions required to use your device's features are disenabled, PHOENIXDARTS might not work.
5. Uninstall and reinstall PHOENIXDARTS. If nothing else has worked, completely uninstall PHOENIXDARTS then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing PHOENIXDARTS not working

2. Fix PHOENIXDARTS Server issues & Internet Connection

1. Check network connection: An unstable Internet will make PHOENIXDARTS be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to PHOENIXDARTS not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, PHOENIXDARTS may not be able to connect to the Internet when running in the background.