Published by LUXY millionaire matchmaker & rich dating service on Dec 12, 2024

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Why should I report an Issue with Luxy Pro - Elite Dating?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of LUXY millionaire matchmaker & rich dating service to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Luxy Pro Customer Insights

1. I want my money back.Its a great app but i am finding it hard to reply my messages back assistant please and i have also tried to upload but it isn't workingIt's a great app, but everytime I upgrade or get a new phone it loses track of who's actually new.

2. Please enlighten me and tell me what the free features are? The only thing I could do was upload pictures in order to entertain all the man apparentlySo far things look very organised and professional.

3. I created an account, added 3 photos, then I upgraded and was charged for $59.99, then just a few seconds after that I am getting a message my account has been disabled.

4. Good luck guys! I saw no free features to explore the app also I could not delete my profile.

5. I purchased luxy pro black membership and the app still wouldn't allow me to view anyone or chat.

6. Pls helpCant use it at all without paid subscription and very overpriced It's poor marketing not to allow women to use it for free.

7. it crazy to think you need to have 50 messages in two weeks just to pass, it's crazy you know.Application permanently crashes on my Porsche Design Mate 9.

8. And there's no contact for help on the app, so I have no idea how to request a full refund.Normally love this app but... Something happened during a past update that caused the app to Glitch.

9. It worked quite bad, freezed for a long time, for example for 30-40 seconds while opening chat with any person.

10. I cant get myself the packages given that it's rather expensive, but I think those prices are a good sign.

11. If that doesn't suit you, I wouldn't necessarily focus on meeting such people as found on this app.

Steps to Troubleshoot & Fix Luxy Pro Issues

1. Fix Luxy Pro Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Luxy Pro: Restarting the app will resolve most errors.
  2. Update the Luxy Pro App. Here is how:
    1. On Android goto PlayStore » Search for "Luxy Pro" » Open Luxy Pro - Elite Dating » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Luxy Pro » click "UPDATE".
  3. Clear Luxy Pro - Elite Dating app cache: Clearing cached data will force your app to retrieve the latest data directly from Luxy Pro servers.
    1. On Android, goto Settings » Apps » Select "Luxy Pro - Elite Dating" » click Storage » click "Clear Cache".
  4. Check Luxy Pro app permissions. If any of these permissions required to use your device's features are disenabled, Luxy Pro might not work.
  5. Uninstall and reinstall Luxy Pro. If nothing else has worked, completely uninstall Luxy Pro then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Luxy Pro not working


2. Fix Luxy Pro Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Luxy Pro be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Luxy Pro not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Luxy Pro may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • It doesn't work well on my phone

    — by Matildah 3 years ago

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