Published by F&W Team on Jun 24, 2024

Report an issue with Aura Pro.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Aura Pro: Video Chat, Meetup?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of F&W Team to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Aura Pro: Video Chat, Meetup image 1 contact Aura Pro: Video Chat, Meetup image 2

Aura Pro Customer Insights

1. A lot of the women on there are young and what I mean by young, some of the ages of these young women are 18 years of age and that is way too young for me.I"m soory to gave this tow star but l have a reason tno... my storage isn"t full and whenI log-in was good but whenl tried to video cll with someone or try to change my nicname it started to lagging and l have to restart my phone and tried to played it again but ugh! Still can " t work idk where was wrong .. my phone or your app but l really love this app cuz you gave me a big hope to be a socialized person..IMRAN feel so I f the right button at the moment and I will have that the new one of our refurbished Cisco the other day at a time when you get the cheapest prices on and I will have that the bottom of the day and the rest of the day of the day and the rest of the day of delivery y to get the best way of doing things that are not t...

2. This app I gave three stars because, the internet connection was fine, the women did not look like they were bots, and the app was not glitchy.

3. But on the other hand, it was a little too expensive, when you selected United States it seem like you got more Asian women then American.

4. Even to send a message, u need to pay.

Steps to Troubleshoot & Fix Aura Pro Issues

1. Fix Aura Pro Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Aura Pro: Restarting the app will resolve most errors.
  2. Update the Aura Pro App. Here is how:
    1. On Android goto PlayStore » Search for "Aura Pro" » Open Aura Pro: Video Chat, Meetup » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Aura Pro » click "UPDATE".
  3. Clear Aura Pro: Video Chat, Meetup app cache: Clearing cached data will force your app to retrieve the latest data directly from Aura Pro servers.
    1. On Android, goto Settings » Apps » Select "Aura Pro: Video Chat, Meetup" » click Storage » click "Clear Cache".
  4. Check Aura Pro app permissions. If any of these permissions required to use your device's features are disenabled, Aura Pro might not work.
  5. Uninstall and reinstall Aura Pro. If nothing else has worked, completely uninstall Aura Pro then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Aura Pro not working


2. Fix Aura Pro Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Aura Pro be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Aura Pro not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Aura Pro may not be able to connect to the Internet when running in the background.

Reported Issues