Contact Balance Grille App Customer Service

Why should I report an Issue with Balance Grille App?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Balance Pan-Asian Grille to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The Balance Grille App is a convenient way to order your favorite menu items, skip any unnecessary waiting or lines, and receive your food via curbside pick-up for a safe and contact-free ordering experience.

2. Every order you place through the Balance App earns you Loyalty Points that you can redeem for free items such as Snacks, Teas, and Bowls.

3. Connect your preferred payment method for easy, stress-free ordering, and choose whether you want to have your order available for in-store pick-up, or enjoy contact-free curbside pick-up to your car.

4. Every purchase made through the App earns you Loyalty Points, which can be redeemed for free drinks and food just for being a valued customer.

5. Be one of the first to receive the latest news and updates about our restaurants, and enjoy special offers, such as complimentary Birthday Bowls and fun freebies just for being an active App user.

6. Order directly through your mobile device, and choose from the full Balance menu.

7. Our number one goal is customer satisfaction and transparency, and that starts with where and how we prepare our food with whole form ingredients.

8. Best of all, we started growing our own produce—including microgreens, kale, and living basil—in an indoor aquaponics farming facility, adjacently located next to our flagship store in Downtown Toledo.

9. Locate the restaurant closest to your current location, so you’ll always have the quickest route to your favorite food.

10. Every Balance meal is made with care and love.

11. We don’t over season our proteins or starches, and only briefly steam our vegetables offering you a taste of those natural flavors and textures.

1. I will say, though, the app interface is incredibly simple to navigate, and I don't think I've ever had an issue ordering with the app.Unable to change method of payment once selected.

2. Filed a support ticket with the developer (Loyalty Plant) and received confrontational responses, denying there was an issue in spite of my screenshots and proof of purchase.

3. It took me over 15 mins just to get it set up.The restaurant didn't receive my order on two occassions.

4. Why can't we just order online and it has to be done through this trash a$$ app!The Cleveland, OH location doesn't show up on the app.

5. The poor interface has too many requirements to just place an order.

6. Would not let me place an order and was forcing me to use google pay.

7. It should take less then 3 mins to place an order on the mobile app.

8. The white was much better looking (in my opinion) and I would change this to a 5* review if we could switch between a black and white mode.

9. But a recent update removed the persistence of your name, email, and phone number when ordering.

10. They find it in their print out receipts with my order but not on their computers.

11. I don't know where else to report this technical issue since the app doesn't provide any contact info.

1. Fix Balance Grille App Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Balance Grille App: Restarting the app will resolve most errors.
2. Update the Balance Grille App App. Here is how:
   1. On Android goto PlayStore » Search for "Balance Grille App" » Open Balance Grille App » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Balance Grille App » click "UPDATE".
3. Clear Balance Grille App app cache: Clearing cached data will force your app to retrieve the latest data directly from Balance Grille App servers.
   1. On Android, goto Settings » Apps » Select "Balance Grille App" » click Storage » click "Clear Cache".
4. Check Balance Grille App app permissions. If any of these permissions required to use your device's features are disenabled, Balance Grille App might not work.
5. Uninstall and reinstall Balance Grille App. If nothing else has worked, completely uninstall Balance Grille App then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Balance Grille App not working

2. Fix Balance Grille App Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Balance Grille App be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Balance Grille App not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Balance Grille App may not be able to connect to the Internet when running in the background.