Published by LitCharts LLC

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Why should I report an Issue with LitCharts?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of LitCharts LLC to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

LitCharts Customer Insights

1. Also, please add more books.Dear sir/madam,the developer of the app, the app is the best when it comes to content.. But a technical difficulty has raised in the new version that it does not work offline.. Kindly provide the offline service so that everyone who does not have internet service all the time can benefit from it without using internet data.. ThanksThe thing i wanted was not available.

2. Thank you.This application is just awesome, but its annoying that it doesn't have a go back to previous page option, when we press the back button it reach to the beginning of the page, and it doesn't have text copying option.if you could add these two features that would be really useful !!The new update really sucks.

3. My only issues are that it requires internet and there is no way to download even a single book for offline use and and that the app reloads to the search screen everytime you exit, even if it's only for a second, which can be a bit of a pain.Everything's great but please upgrade the functionalities of the back button.

4. One small problem is that there are multiple hyperlinks within the app, hitting the back button exits the app rather than going back to the previous page/link, this movement spoils the flow.

5. It annoys when, while you are focused on reading something, a simple back button throws you out of everything and brings the home page and you have to go all the way to that particular page by searching it again.

6. Whenever I press the back button, the app is closed.the only thing I would change would be a history feature so I could go back to what I just searched so I don't have to search it each time.

7. The layout, colors used and the fonts of the older version helped much in the comfortable usage of the app for a long time of reading.

8. Pressing back from anywhere inside a material is getting us totally out of it, which should have been the exactly previous page.

9. I would like to thank the Developers of this app and would appreciate them for the hard work they have done and hope for their success.

10. These people have done tremendous work in compiling all the Literary works and their themes.

11. All around great resource and tool, very concise yet more in depth than anything else I've tried.

Steps to Troubleshoot & Fix LitCharts Issues

1. Fix LitCharts Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart LitCharts: Restarting the app will resolve most errors.
  2. Update the LitCharts App. Here is how:
    1. On Android goto PlayStore » Search for "LitCharts" » Open LitCharts » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for LitCharts » click "UPDATE".
  3. Clear LitCharts app cache: Clearing cached data will force your app to retrieve the latest data directly from LitCharts servers.
    1. On Android, goto Settings » Apps » Select "LitCharts" » click Storage » click "Clear Cache".
  4. Check LitCharts app permissions. If any of these permissions required to use your device's features are disenabled, LitCharts might not work.
  5. Uninstall and reinstall LitCharts. If nothing else has worked, completely uninstall LitCharts then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing LitCharts not working


2. Fix LitCharts Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make LitCharts be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to LitCharts not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, LitCharts may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • i am a paid subscriber to lit Charts. i am trying to find information on a couple of books but i don't know my account. i don't think i ever received it. please respond to my request and help me download the charts i need for; Yellow Face and The Weight of Ink. i called earlier and also left my phone number.

    — by ruben barrera 1 year ago

  • I want to cancel my account. I have been being charged 9.99 for I don't know how long. I do not use this, nor do I know what it is for. Thanks

    — by Christan Foskett 2 years ago