Published by Lit inc. on Nov 1, 2024

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Why should I report an Issue with Litmatch—Make new friends?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Lit inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Litmatch—Make new friends image 1 contact Litmatch—Make new friends image 2

Litmatch Customer Insights

1. My internet connection on the other hand is very stable and I don't have any connectivity issues with the other apps.this is my second time reviewing this app now and its still as horrible as i remembered it to be the first time i downloaded it.

2. Has the disappointing feature been fixed yet? You know, the one that makes account false "Hi" messages even tho we didn't semd that to the person? The worst part is, there's this girl that sent a "Hi"to my account.

3. I watched like 10 ads and the chat wasn't unlocked.Its UI is very similar to another app I used, and moreover the app is full of Indonesians only and it's boring because there's no diversity in meeting new people even though just for texting.

4. And it's annoying where we have to turn off the "hey there" feature after some time, but then it's automatically turned on and matched me with some random users.

5. Right now, I just want to have my account and all my personal data deleted, so could someone from Litmatch please help me delete my accountThis is a new review.

6. 👎It's quite an interesting app but the way they police words and what people do on it is extreme and doesn't quite make sense.

7. Another one is sometimes this app will message random people with a "hi" message when thought you've never seen or interact with themnice, I met new people.

8. Also add a filter feature for the "For You Page," like the one on the homepage.I really enjoy the app, met a lot of friends already with an old account.

9. now you're gonna have to buy gift to chat with people, there's an option to watch ads.

10. Some features are just so useless and annoying like this "Communicate further beyond a like" feature which can't be disabled permanently at all.

11. I asked her about it then he sent me a screenshot of my account actually starting the conversation with a "Hi." That move is just like Ofo's "Hi po~".

Steps to Troubleshoot & Fix Litmatch Issues

1. Fix Litmatch Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Litmatch: Restarting the app will resolve most errors.
  2. Update the Litmatch App. Here is how:
    1. On Android goto PlayStore » Search for "Litmatch" » Open Litmatch—Make new friends » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Litmatch » click "UPDATE".
  3. Clear Litmatch—Make new friends app cache: Clearing cached data will force your app to retrieve the latest data directly from Litmatch servers.
    1. On Android, goto Settings » Apps » Select "Litmatch—Make new friends" » click Storage » click "Clear Cache".
  4. Check Litmatch app permissions. If any of these permissions required to use your device's features are disenabled, Litmatch might not work.
  5. Uninstall and reinstall Litmatch. If nothing else has worked, completely uninstall Litmatch then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Litmatch not working


2. Fix Litmatch Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Litmatch be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Litmatch not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Litmatch may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Fui bloqueado no litmatch

    — by Arthur 7 months ago

  • 19347017

    — by Laurence Julius Dalisay 7 months ago

  • pls ubabned mt defide

    — by cheyke 7 months ago

  • My account was been banned by mistake my BAN_ID 19337031

    — by judas 7 months ago

  • How can I recover my Lit Account?

    — by Art 7 months ago

  • i want to delete my account but its hacked this is my ID 2542410300

    — by nick 7 months ago

  • I got banned, I don't know the reason, and I would like to be unbanned.

    — by ysa 7 months ago

  • You banned a friend I was talking to. I really need to get a hold of him again. Maybe you have another way of letting me talk to him? His lit ID is: 5355470787

    — by Maureen Jindani 7 months ago

  • I can't log in my account. It says too many registered account on the device.
    Can you help me with this?

    — by Ronan Angelo Bon 7 months ago

  • Why account banned

    — by Jazz 7 months ago

  • Bkt ako na banned

    — by Raven 7 months ago

  • please unban my account, i was editing a feed i was about to post and then i got banned out of nowhere.
    BAN ID_18592967

    — by Adib Nabil 7 months ago

  • I cant login

    — by Roger Bautista 7 months ago

  • Bisakah saya mengaktifkan kembali akun lama yang sudah dinonaktifkan?

    — by Liss 7 months ago

  • Subject: Ban Appeal for LitMatch Account

    Dear LitMatch Support Team,

    I am writing to appeal the ban placed on my account in the warm and friendly LitMatch community. I understand that LitMatch upholds a zero-tolerance policy for behaviors that violate the community guidelines, and I deeply regret any actions or behavior that may have led to my ban.

    I want to assure you that I am fully committed to upholding the values of respect, kindness, and positivity that LitMatch stands for. I recognize the importance of fostering a safe and welcoming environment for all members of the community.

    Upon reflection, I realize that [briefly explain the circumstances that led to the ban, acknowledging any mistakes made]. I want to sincerely apologize for any disruption or discomfort my actions may have caused to other members of the LitMatch community.

    Since being banned, I have taken the time to familiarize myself with the community guidelines and reflect on how I can contribute positively to the LitMatch community. I am committed to adhering to these guidelines in the future and to actively promoting a culture of respect and inclusivity within the community.

    I kindly request that you reconsider my ban and allow me the opportunity to continue participating in the LitMatch community. I assure you that I will approach my interactions with the utmost respect and consideration for others.

    Thank you for taking the time to review my appeal. I appreciate your attention to this matter and hope for a favorable resolution.

    Sincerely,
    [Name] Rae lil black
    [ID] 17194985
    [Your Contact Information, if applicable]

    — by juniel 7 months ago

  • Hi my device are get ban. if you dont want to unban, atleast please give me chance to delete my account. can you solve this thing? i just want to delete my account.

    — by Nanan 8 months ago

  • please help me

    — by asmasalsabila 8 months ago

  • i cant open my app litmatch in my iphone device because my device got banned by mistake

    — by Izz 8 months ago

  • can u unban my acc po huhu:))) someone's waiting for me po kasi:(( banned id:18337488

    — by astrea 8 months ago

  • unbanned my litmatch account
    BAN_ID 18108500

    — by Nathalie Gonti 8 months ago

  • this is user @nz and my BAN_ID is 18291561, please unbanned my account because there are important things that i need to fix there immediately. The things that made me banned wasn't intentionally, it was sent accidentally, please fix this immediately, thank you.

    — by nzzz 8 months ago

  • I cannot sing up litmatch

    — by Normazziah Mazziah 8 months ago

  • Hello, I have an issue with my app litmach because when i try to log in it always says There are too many accounts logged in on your device. Please switch to another account to log in. But even thou i switch to another account it still says the same. What should i do to log in again my account on litmach. Please help me thank you

    — by Lyra 8 months ago

  • Please unbanned my chatmate's account.

    — by Kate 8 months ago

  • I cant request deletion account because i multiple request delete and log in again for severatime, so now i cant request delete my litmatch account, its show after 30 days i can delete my account, but now im confident to request delete my litmatch account. I hope u can help.. thank you so much

    — by Miss R 8 months ago

  • my account has been banned by mistake

    acc name :ayam gunting
    BAN_ID : 17960896

    — by hidayat 8 months ago

  • Blocked

    — by panz 8 months ago

  • my account has been banned by mistake

    BAN_ID : 17960896

    — by hidayat 8 months ago

  • my account has been banned by mistake

    — by hidayat 8 months ago

  • Can you unbanned my account?

    — by Ashly Caburnay 8 months ago

  • Kena ban tk tahu kenapa

    — by Farish 8 months ago

  • Hello

    — by Father a 8 months ago

  • Please help me get unbanned

    — by Iann.john 8 months ago

  • i need my recent calls on litmatch, please sir

    — by Danny 8 months ago

  • i need diamond

    — by ttmy 8 months ago

  • My device got banned fron litmatch due to violence.Now i understand my fault and i will not to do the same mistakes again so Can u unblock my device from banning?

    — by Songohan 8 months ago

  • Because I don't receive 6 digit code at my gmail ghulammurtaza2110234@redacted

    — by Ghulam Murtaza 8 months ago

  • It my phone number 03002110234
    I don't receive 6 digit code i also enter my gmail but don't receive for active profile

    — by Ghulam Murtaza 8 months ago

  • Recently my litmatch account has been banned for reacting inappropriate way to a random person who provoking me for no reason. Im apologize for my behaviour &request to open using back my account.

    — by Jonny Dep 8 months ago

  • dear litmatch, hope you unban my first account.I know it's my fault for not following the terms from the litmatch side,I promise not to repeat it again and hope the litmatch side can compromise and unban.

    BAN_ID 863236

    — by Father a 9 months ago

  • don't want to login because the account is banned

    — by Irho 9 months ago

  • idk why my device getting banned from using litmatch, im texting normally with someone i met in the apps then im getting logged out saying my device has been banned. wtf?

    — by niq 9 months ago

  • Id 17493692
    Kena ban tanpa ada kesalahan munasabah tolong bukak ban

    — by John 9 months ago

  • my acc is banned
    ban id : 11296110

    — by afrina 9 months ago

  • BAN_ID 17356856

    Hi, I’m here to appeal about my litmatch account because it was banned mistakenly dute to auto correction of keyboard, I was typing ‘hintay’ that means wait in english. Then it auto translates into ‘hentai’ I am hoping for instant solutions because I am also working there as a graphic designer. Hoping to hear from you soon.

    — by kiel 9 months ago

  • BAN-4561401317

    — by Azuan azlan bin ahmad 9 months ago

  • Subject: Request for Account Review and Unban

    Dear Litmatch Support Team,

    I hope this message finds you well. I recently discovered that my device has been banned from Litmatch, and I am writing to respectfully request a review of my account status. I value the Litmatch community and would like to address any concerns or violations unintentionally made on my part.

    I understand the importance of maintaining a positive and respectful environment within the platform, and I am committed to adhering to the community guidelines moving forward. If there are any specific issues that led to the ban, I would appreciate the opportunity to rectify them and continue enjoying the benefits of Litmatch.

    Thank you for your time and consideration. I look forward to your prompt assistance in resolving this matter.

    Best regards,
    azfar

    — by azfar 9 months ago

  • BAN-34568197

    — by Azuan azlan bin ahmad 9 months ago

  • Ban_34568197

    — by Azuan azlan bin ahmad 9 months ago

  • I didn’t receive the money.

    — by Mahq 9 months ago

  • Tolong hilangkn ban_id 17217905 sy mintak maap tidak akan mgulanginy lg

    — by Jo jambul 9 months ago

  • Mintk maap sy tidak melakukan kesalahan pada pengguna lain...Dy yg msg sy bergitu dulu

    — by Jo jambul 9 months ago

  • My account is abnormal . Can you fix it , I need my account litmatch back to normal . My id is 45672831

    — by Nuraina aqilah 9 months ago

  • I GOT BAN WITHOUT NO REASON WHY I JUST LOGIN MY ACCOUNT THEN GET BAN WITHOUT DOING NOTHING PLEASE UNBAN MY ACCOUNT : BAN ID 17194985

    — by juniel 9 months ago

  • Buenas noches, les comento que tengo una suplantación con el nombre Paola Cristancho con cel 3164532658
    El día de ayer 4 de marzo, inició todo al recibir notificación a mi wtp, alguien me está suplantando, mi número es 3164532658. Necesito saber quién ha creado una cuenta de esta plataforma con mis datos

    — by Paolac 9 months ago

  • My account banned wrongfully you guys made mistake i followed the rules my id is 17127409 name is boysadji

    — by Boysadji 9 months ago

  • My account got banned wrongfully i followed the rules please fix it my id is 17127409 name is boysadji

    — by Boysadji 9 months ago

  • Data Deletion Request

    — by Jejaka macho 9 months ago

  • Id saya kene band

    — by Muhammad fitri 9 months ago

  • My account has been banned by mistake i followed the rules my account id is 17127409 please fix it its so wrong i got banned at a mistake

    — by Boysadji 9 months ago

  • Please un banned my account

    — by Diana 9 months ago

  • AKUN SAYA DI BAN SECARA TIDAK ADIL OLEH OKNUM litmatch
    SAYA MINTA AGAR AKUN SAYA DI TINDAK LANJUTI ID5194273320

    — by Pance 9 months ago

  • how to remove my banned account in litmatch i mistakenly put the wrong birthday

    — by Laura 9 months ago

  • Please delete this account because he is too rude this is he's id 3624392228

    — by Aomine 9 months ago

  • Please delete this account because he is too rude and this is he's id (4420398819)

    — by Aomine 9 months ago

  • Pliss unban my lit acc

    — by Muhd Aliff hassim 9 months ago

  • my account got banned because someone sent a sexual video accidentally.

    — by seya 9 months ago

  • My acc got banned

    — by Iman 9 months ago

  • I don't log in

    — by Reiven 9 months ago

  • MY ACCOUNT WAS BAN RIGHT NOW EVEN I HAVEN'T DO ANYTHING

    — by Hotdog 9 months ago

  • BAN_ID 16451744

    — by Kimi 9 months ago

  • I cant log in my litmatch with my phone device. Can you unbanned my litmatch account from my device. Device name : iphone x

    — by Gloria Anastasia 9 months ago

  • Sy tak boleh log masuk

    — by Nuraiman Nuraimanordin 9 months ago

  • tolong pulih kan akau saya

    — by Nuraiman Nuraimanordin 9 months ago

  • Olá, estou desesperado, a minha conta do litmatch foi banida por engano, por favor eu amo esse app, quero a minha conta de volta, sempre respeitei as regras, tenho até o Premium assinado, por favor me ajudem a recuperar a minha conta, fui banido até 2122-09-17 00:24:46 , isso é muito tempo, até essa data provavelmente nem vou estar vivo, não consigo logar nenhuma outra conta no meu celular, estou muito triste, me desculpa por qualquer coisa, me der a minha conta de volta por favor, meu ID 16905287 , nome da conta é Pedro Gabriel

    — by Pedro Gabriel 9 months ago

  • Olá, estou desesperado, a minha conta do litmatch foi banida por engano, por favor eu amo esse app, quero a minha conta de volta, sempre respeitei as regras, tenho até o Premium assinado, por favor me ajudem a recuperar a minha conta, fui banido até 2122-09-17 00:24:46 , isso é muito tempo, até essa data provavelmente nem vou estar vivo, não consigo logar nenhuma outra conta no meu celular, estou muito triste, me desculpa por qualquer coisa, me der a minha conta de volta por favor, meu ID 16905289 , nome da conta é Pedro Gabriel

    — by Pedro Gabriel 9 months ago

  • Hi im new here

    — by James 9 months ago

  • ACCOUNT DELETION PLEASE THANK YOU.

    — by Shane 9 months ago

  • I REQUEST TO DELETE MY ACCOUNT AS SOON AS POSSIBLE.

    — by Shane 9 months ago

  • BAN_ID 16940075

    — by Paul 9 months ago

  • My acc in litmach is ban wala naman akong sinasabing masama

    — by Paul 9 months ago

  • My account banned

    — by Amilya Farisha 10 months ago

  • Me banearon sin razón por decir coger acá en Colombia coger no significa nada malo ejemplo Pepito coger el lápiz y se lo da a Laura porfa desbaneame no hice nada malo

    — by Alejó 10 months ago

  • Apeal my "Yavoi" username account

    — by Yavoi 10 months ago

  • Please unbanned my account "Yavoi" the word that i use "itlog" is referring to chicken egg that we eat breakfast every day not to anay inappropriate word

    — by Yavoi 10 months ago

  • Can you please unbanned my account im referring the word "itlog" to "egg" not to any unnecessary words thank you

    — by Yavoi 10 months ago

  • i can not connect litmatch

    — by Danish Hazwan 10 months ago

  • Saya ingin meminta maaf kepada pihak litmatch telah melanggar aturan saya berjanji tidak akan mengulanginya lagi dan bisakah akun saya di kembalikan terima kasih

    — by Imas 10 months ago

  • i've been banned without any mistakes . i obedieant all of rules but automatically i've been banned ?
    BAN_ID 16791427

    — by NURFITRI DARWISYAH 10 months ago

  • why am i banned eventhough i obedieant all privacy and policy . i've banned 3 times by no mistakes . i hate litmatch !

    — by NURFITRI DARWISYAH 10 months ago

  • Pls unbanned my litmatch on my device

    — by AL-CONE VALERIO 10 months ago

  • My account was banned because I sent my mobile number to a friend

    — by Bunmmy 10 months ago

  • my account is banned I don't why, I don't have violation in lm how to unbanned my account?

    — by 𝐒ᴀⷩᴍᴀɴᷫᴛʜᴀᷞ⁰⁶ 10 months ago

  • How can I get my account back to normal on the litmatch device that has been banned because my account has had a violation please help me

    — by Zai 10 months ago

  • I want to unban my account on litmatch, please help me how to use my account again and how to remove it from banning. ID BANNED: 16662619

    — by Shanya 10 months ago

  • Hello

    — by Bilal Fufa 10 months ago

  • Tk leh masuk

    — by Mistery🔍 10 months ago

  • Delet email

    — by Chan 10 months ago

  • my litmatch got ban with no reason

    — by abdullah 10 months ago

  • .

    — by Kemal 10 months ago