Contact Moonlight Game Streaming Customer Service

Why should I report an Issue with Moonlight Game Streaming?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Cameron Gutman to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Games that use DXGI/OS HDR also require an HDR display connected to your host PC. • Up to 4K 120 FPS HDR streaming with 7. • H. • Keyboard and mouse support (best with Android 8. • Make sure GeForce Experience is open on your PC.

2. To have a good experience, you need a mid to high-end wireless router with a good wireless connection to your Android device (5 GHz highly recommended) and a good connection from your PC to your router (Ethernet highly recommended).

3. This app streams games, programs, or your full desktop from a PC on your local network or the Internet running NVIDIA GeForce Experience (NVIDIA-only) or Sunshine (all GPUs).

4. Mouse, keyboard, and controller input is sent from your Android device to your PC.

5. Streaming performance may vary based on your client device and network setup.

6. HDR requires an HDR10-capable device, a GPU that can encode HEVC Main 10, and HDR10-enabled game.

7. Turn on GameStream in the SHIELD settings page.

8. Disclaimer: This app is not affiliated with NVIDIA Corporation.

9. Instead, use the troubleshooting link at the bottom of the app description.

10. Please do not contact them for support.

11. This app is open-source under the GPL.

1. Runs better than Steam Link (100ms vs about half a sec latency), supports higher refresh rates (up to 120hz at the time of review) and configurable streaming bitrates, perfect for limited bandwidth and/or data plans.

2. I wouldn't mind seeing the touch controls more developed, closer to what windows tablets use (swipe to scroll, long-press to right click, long-press-swipe to click and drag).

3. At that point, it would be like I sideloaded Win10 on my device.Works great, but not having support for on screen keyboard/mouse is pretty annoying.

4. this is a great app, its performance is far better than trying to use remote desktop to stream games.

5. I can get to the auction house one step at a time by holding the screen with one finger and tapping with the other, but I can't put things up for sale since I can't type the price, and I certainly can't go fight anything.

6. the performance is actually very supprising as im able to get 720p at 30fps with no real issues aside from the aforementioned occasional stutter.This works so well.

7. Even so, it still fail to connect when it is in RTSP Handshake phase.The fact I can stream my PC to my Android tablet without feeling any latency at all and at incredibly high quality has blown my mind.

8. The remote helper tool on PC is awesome as well as it configures firewall automatically to work with remote streaming.

9. It's annoying I have to open up a app like steam then minimise steam big picture to use other software.

10. I have a wireless N router but experience no issues on 5GHz for local or remote.

11. Id like to be able to use two fingers to use the scroll wheel, double tap to click and hold ect.

1. Fix Moonlight Game Streaming Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Moonlight Game Streaming: Restarting the app will resolve most errors.
2. Update the Moonlight Game Streaming App. Here is how:
   1. On Android goto PlayStore » Search for "Moonlight Game Streaming" » Open Moonlight Game Streaming » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Moonlight Game Streaming » click "UPDATE".
3. Clear Moonlight Game Streaming app cache: Clearing cached data will force your app to retrieve the latest data directly from Moonlight Game Streaming servers.
   1. On Android, goto Settings » Apps » Select "Moonlight Game Streaming" » click Storage » click "Clear Cache".
4. Check Moonlight Game Streaming app permissions. If any of these permissions required to use your device's features are disenabled, Moonlight Game Streaming might not work.
5. Uninstall and reinstall Moonlight Game Streaming. If nothing else has worked, completely uninstall Moonlight Game Streaming then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Moonlight Game Streaming not working

2. Fix Moonlight Game Streaming Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Moonlight Game Streaming be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Moonlight Game Streaming not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Moonlight Game Streaming may not be able to connect to the Internet when running in the background.