Published by Free VPN & Fast VPN

Report an issue with Free VPN.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Free VPN - Fast Secure and Best VPN Unlimited USA?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Free VPN & Fast VPN to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Free VPN Customer Insights

1. The first response I was given was along the lines of stupid Turkmen user which has now been changed to ok Edit: The developer has now removed their responseWell guys, thank you for such a nice VPN, It worked well but now it's not, I hope one day you will bypass blocking, anyway it's one of the best VPN I've ever used, yes it has some ads but it's free and stable.

2. Overall - great free option for secure mobile connection over VPN.It was working fine till early feb 2019... But now whatsapp calling has become impossible.

3. Have got a paid version of it... but not able to use for more than 20 days now.Anazing app, would muchly recommend and is one of the best out there! However, it sometimes turns off after the 30m (minuite) mark and it is a little annoying to go back and turn it on again... Still a GREAT app! Again, muchly recommendedThe severs are too slow and hardly get connected.

4. Show as no internet connection available even there is working network connection)The app stopped working after upgrading the phone to Android 10.

5. Edit: In regard to your reply, I find it astonishing that as opposed to asking for feedback as to improve your application, you flat out deny that your app doesn't function as intended and furthermore, insult anyone with criticism.

6. the ads, are annoying though.. lol they do not interrupt the connect 🙂😉The app was working well till last week on Android 10.

7. Even the servers are very few which only works with UK server and later after some time use it also stops working.

8. Kindly note that the problem persists even after reinstalling the upgraded version (reinstalled on 21/02/19)Ben using it since November.

9. Connects to remote servers, the connection frequently transmit zero data or gets disconnects.

10. App works well from Canada, great that it is free, but the ads can be a bit too intrusive.

11. This makes trouble free whatsapp calling from UAE impossible, unlike before.

Steps to Troubleshoot & Fix Free VPN Issues

1. Fix Free VPN Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Free VPN: Restarting the app will resolve most errors.
  2. Update the Free VPN App. Here is how:
    1. On Android goto PlayStore » Search for "Free VPN" » Open Free VPN - Fast Secure and Best VPN Unlimited USA » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Free VPN » click "UPDATE".
  3. Clear Free VPN - Fast Secure and Best VPN Unlimited USA app cache: Clearing cached data will force your app to retrieve the latest data directly from Free VPN servers.
    1. On Android, goto Settings » Apps » Select "Free VPN - Fast Secure and Best VPN Unlimited USA" » click Storage » click "Clear Cache".
  4. Check Free VPN app permissions. If any of these permissions required to use your device's features are disenabled, Free VPN might not work.
  5. Uninstall and reinstall Free VPN. If nothing else has worked, completely uninstall Free VPN then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Free VPN not working


2. Fix Free VPN Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Free VPN be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Free VPN not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Free VPN may not be able to connect to the Internet when running in the background.

Reported Issues