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1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
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3. Skip support wait times and emailing back and forth. Get help immediately.

1. And I don't want to hear that we need to go to whatever website Lego keeps suggesting in reviews.🤬The digital building process is amazing! But when it came time to control the robot outside of Watto's shop, it would not load on my device (Samsung J7 Star), even after reinstalling the app.

2. A frustrating and disappointing experience, Lego need to work much harder on making the app experience smooth and universal or give up putting apps at the core of the play experience.When it works it seems really good, but it only works less than half of the time.

3. Premature product launch!Bloated, temperamental and difficult/(impossible?) to install on non-flagship devices, then if you get that far forces users to jump build hoops before they can play but glitches out in recognising that models have been built, locking user out of main features.

4. Guess I now know why we shouldn't buy Lego, especially not with tech in it.Scanner needs help, but otherwise it is very fun to build and code! After coming back to this to complete missions, the robot Freeplay modes work fine.

5. Spent alot of time with the app, I was only able to find solution by reading tips from the reviews via google play! Initial problem was updating firmware on the hub.

6. It doesnt work on 2 devices and we tried reinstalling, changing batteries and switching devices.

7. Stuck nearly at the start: can't complete the Mouse droid first coding mission (after building it), because it seems that can't access the microphone (the noise activation block won't work).

8. I get a "something weird happened" when trying to start any build modes for missions rendering the app useless.

9. The looked fun too...App does never ever connect to the move hub, tried several devices.

10. Once connected it works well, amazed it doesn't have a remote control feature based on the distance that the program can be changed at.

11. Completed flawlessly both similar missions with R2-D2 and the Gonk (and all the available Cantina missions with them).

1. Fix LEGO Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart LEGO: Restarting the app will resolve most errors.
2. Update the LEGO App. Here is how:
   1. On Android goto PlayStore » Search for "LEGO" » Open LEGO® BOOST Star Wars™ » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for LEGO » click "UPDATE".
3. Clear LEGO® BOOST Star Wars™ app cache: Clearing cached data will force your app to retrieve the latest data directly from LEGO servers.
   1. On Android, goto Settings » Apps » Select "LEGO® BOOST Star Wars™" » click Storage » click "Clear Cache".
4. Check LEGO app permissions. If any of these permissions required to use your device's features are disenabled, LEGO might not work.
5. Uninstall and reinstall LEGO. If nothing else has worked, completely uninstall LEGO then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing LEGO not working

2. Fix LEGO Server issues & Internet Connection

1. Check network connection: An unstable Internet will make LEGO be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to LEGO not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, LEGO may not be able to connect to the Internet when running in the background.