Published by Docile Alligator on Aug 26, 2024

contact Infinity for Reddit Chat with our AI-based Infinity Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Infinity?



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Why chat with our AI Infinity Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Infinity.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. Also enabling and disabling NSFW whenever I need to is more useful than I thought it would be.After using the official reddit app for several years, I uninstalled because of how consistently trash it's been (The latest update was the straw that broke the camels back).

2. I'd love to see a "reddit unreachable" message, so I know it's an external issue like the Reddit servers and not the app itself breaking.I tried many different Reddit clients before and I always came back to the original Reddit app.

3. It just needs some customization, like opting for a few lines of text preview instead of just "TEXT" in post titles, and some options to adjust the sizes and colors of things.

4. I'm not sure how the default comment sorting was intended to work, but I often don't see all or most comments on a post and they appear to be in a random sorting of karma.

5. There are a couple things I love, like the way the comment indentations are filled in, and the share and quick collapse buttons on top level comments.

6. For example, bold, italics, strike through, etc.This is a nice Reddit app.

7. Do yourself a favor and download this app if you want reddit on mobile.Pretty much perfect.

8. When reddit is down, the app won't load, but it doesn't state what the issue is.

9. Overall, great app!This app is a million times better in every way compared to the official Reddit app.

10. Edit: also, I noticed there weren't any options to edit text in comments.

11. The UI is smooth, the video player actually works, and I haven't seen any ads so far (not sure if this is a feature, but I'm loving it).

Steps to Troubleshoot & Fix Infinity Issues

1. Fix Infinity Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Infinity: Restarting the app will resolve most errors.
  2. Update the Infinity App. Here is how:
    1. On Android goto PlayStore » Search for "Infinity" » Open Infinity for Reddit » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Infinity » click "UPDATE".
  3. Clear Infinity for Reddit app cache: Clearing cached data will force your app to retrieve the latest data directly from Infinity servers.
    1. On Android, goto Settings » Apps » Select "Infinity for Reddit" » click Storage » click "Clear Cache".
  4. Check Infinity app permissions. If any of these permissions required to use your device's features are disenabled, Infinity might not work.
  5. Uninstall and reinstall Infinity. If nothing else has worked, completely uninstall Infinity then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Infinity not working


2. Fix Infinity Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Infinity be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Infinity not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Infinity may not be able to connect to the Internet when running in the background.

Reported Issues

No Issues reported yet. Be the first to report one!