Published by Dualverse, Inc.

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Catch Santa in My House Customer Insights

1. worked great last Christmas but this year it took me 20 minutes to get it to select a photo and then not crash after selecting to save the picture.

2. I cant use the app so therfore i cant Capture Santa and so it leaves me to guess if Santa is real or not? (Last year I used the app without a problem...fix your glitches so Santa can be real)I took a vertical picture and it came up horizontal and basically half the picture was cut.

3. I won't pay againit's an ok app, but all the Santa's are different so it's only good for 1 photo unless your kids are young and don't know any better, if it was the same Santa in different poses I'd give it a better rating.

4. Good app for quick basic freebie.When I go to select a photo saved on my phone of my tree to use, it wont show up on app and its a blank screen then it crashes.

5. You can retake photo if needed, resize santa then save or share photo.

6. It worked great! Of I could share the photos, I would do so on here.There are only certain santas available for free, you have to pay for the more realistic ones.

7. Tried to share to social media and it couldn't load the picture.Robbed. I bought this app several years ago.

8. I uninstalled it.peice of junk it will not save the photo or share it.

9. Interface now sucks and Santa overlay now sucks.

10. it used to be a great program but not anymore.I had this app for years and paid the premium.

11. seems to be a bit glitchy this timeSaves photo.

Steps to Troubleshoot & Fix Catch Santa in My House Issues

1. Fix Catch Santa in My House Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Catch Santa in My House: Restarting the app will resolve most errors.
  2. Update the Catch Santa in My House App. Here is how:
    1. On Android goto PlayStore » Search for "Catch Santa in My House" » Open Catch Santa in My House » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Catch Santa in My House » click "UPDATE".
  3. Clear Catch Santa in My House app cache: Clearing cached data will force your app to retrieve the latest data directly from Catch Santa in My House servers.
    1. On Android, goto Settings » Apps » Select "Catch Santa in My House" » click Storage » click "Clear Cache".
  4. Check Catch Santa in My House app permissions. If any of these permissions required to use your device's features are disenabled, Catch Santa in My House might not work.
  5. Uninstall and reinstall Catch Santa in My House. If nothing else has worked, completely uninstall Catch Santa in My House then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Catch Santa in My House not working


2. Fix Catch Santa in My House Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Catch Santa in My House be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Catch Santa in My House not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Catch Santa in My House may not be able to connect to the Internet when running in the background.

Reported Issues