Contact Video Downloader Customer Service

Why chat with our AI Video Downloader Support?

1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of Video Downloader.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. Highly recommended to be downloadedwould be great if it can be save when you download from the save page... Than to search for the video when u last stop from.....This is one of the best Fb video apps yet.

2. Depending on network how fast or slow.This is the only video downloader app I've used that actually works.

3. Fankly speaking, I have deleted all other downloading apps after getting this app.

4. So easy to download and share... Developers, Well done.Only 3 because the constant ads.

5. Should be less intrusive.Nice and easy to use.

6. I highly recommend it.Good app.

7. It is really a nice app.

8. Video and audio quality needs to be upgraded.its a great app,easy to use though it contains some pop up adds which pises me off..It's a good app,but let the videos be more than the photos.Downloaded 10% videos while 90% videos not downloaded.

1. Fix Video Downloader Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Video Downloader: Restarting the app will resolve most errors.
2. Update the Video Downloader App. Here is how:
   1. On Android goto PlayStore » Search for "Video Downloader" » Open Video Downloader for Facebook » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Video Downloader » click "UPDATE".
3. Clear Video Downloader for Facebook app cache: Clearing cached data will force your app to retrieve the latest data directly from Video Downloader servers.
   1. On Android, goto Settings » Apps » Select "Video Downloader for Facebook" » click Storage » click "Clear Cache".
4. Check Video Downloader app permissions. If any of these permissions required to use your device's features are disenabled, Video Downloader might not work.
5. Uninstall and reinstall Video Downloader. If nothing else has worked, completely uninstall Video Downloader then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Video Downloader not working

2. Fix Video Downloader Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Video Downloader be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Video Downloader not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Video Downloader may not be able to connect to the Internet when running in the background.