Published by Laan Labs on Mar 15, 2025

contact AirMeasure - AR Tape Measure & Chat with our AI-based AirMeasure Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with AirMeasure?



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Why chat with our AI AirMeasure Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of AirMeasure.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. Guess I'm going to have to keep looking for an app to meet my needs.Seems to work well with my OnePlus 5T with 8GB RAM.

2. Doesnt do elevation or incline but across a flat surface from miniature to miniature this is a much faster and easier way to make quick work of pain staking tactical decisions.

3. Any feed back on how to fix this issue would be appreciated, thank you.I just don't get why people don't appreciate the fact that this measuring app is smart and does its work perfectly.

4. If the app can't lay down a grid on the surface you're trying to measure it will be way off, like measuring a corner of a wall vs flat wall from top to bottom.

5. Really got a lot of use out of it before, but used it to measure fairly accurate ceiling joists, roof measurements, ceiling, and anything I didn't want to drag a ladder out for.

6. Keep it up!!!Most recent will not work after security update from Android 12.

7. Compared to the iPhone's app, this is less accurate, should only be used for very rough estimate.Works for tabletop gaming.

8. Allow connections to existing points and midpoints of lines.

9. Allow camera recognition of edges and shapes and allow selections of nodes on those shapes.

10. I gave it 4 stars because it still needs more work.

11. Increase point locations stability so that as the user moves around, the points do not move.

Steps to Troubleshoot & Fix AirMeasure Issues

1. Fix AirMeasure Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart AirMeasure: Restarting the app will resolve most errors.
  2. Update the AirMeasure App. Here is how:
    1. On Android goto PlayStore » Search for "AirMeasure" » Open AirMeasure - AR Tape Measure & » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for AirMeasure » click "UPDATE".
  3. Clear AirMeasure - AR Tape Measure & app cache: Clearing cached data will force your app to retrieve the latest data directly from AirMeasure servers.
    1. On Android, goto Settings » Apps » Select "AirMeasure - AR Tape Measure &" » click Storage » click "Clear Cache".
  4. Check AirMeasure app permissions. If any of these permissions required to use your device's features are disenabled, AirMeasure might not work.
  5. Uninstall and reinstall AirMeasure. If nothing else has worked, completely uninstall AirMeasure then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing AirMeasure not working


2. Fix AirMeasure Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make AirMeasure be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to AirMeasure not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, AirMeasure may not be able to connect to the Internet when running in the background.

Reported Issues

No Issues reported yet. Be the first to report one!