Contact Book's Parallel Translation Customer Service

Why should I report an Issue with Book's Parallel Translation?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of KursX to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The app is nice though, keep improving it!Hi , my name is Yaser and i learn English by reading books, before that i find this app i was miserable to find a good app to learn English and also read book there were no good app and i tried many many of them but they were boring or not good enough, ever since that i found this app it solved so many problems that i used to have, i really recommend it to anyone who wants to learn English And also i want to thank you for providing us such a great app Keep it up and god bless you 🙏The exact what I looked for, the ability to add the books, read and listen them, tap to the words to translate and send them to the dictionary for review.

2. The translation functions work really well, and I love having multiple translators in case one is having trouble with a word/phrase.I'm currently learning Russian, and the app is great in most aspects except that when I try to play the audio for a paragraph translated into Russian, it still plays the English audio.

3. I don't like: subscriptions only for pro mode, lack of speed indicator under tts speed slider, lack of tts speed control under ”...“ while reading book, I need go to the app settings, I am old constant user of similar app named @Voice Aloud Reader pro, but this app seems to be betterNice app but as a ranobe-lover I probably won't use it.

4. A like interface, font, font size, font color, narrator mode, tts voice selection option, tts speed, dark mode, translations, easy to show sentence translation, ads version.

5. The only thing I would change about it would be to allow users to choose how to organize their books (e.g. alphabetically, by author, by language, etc.). Being able to create folders or "shelves" in the library would be another option.

6. Not overloaded interface! And a good price! Thank you, author!Too weird, plus is subscription just sent a notice they're taking the annual price, I'm not willing to pay for something I'll probably never use, just wanted to check and see what it is but couldn't even figure out how it worked so I'm uninstalling.

7. As for an improvement, wish the app would show percentage of book that was read.Edit: thanks for fast reply! Great, but it has some serious shortcomings.

8. But also much more - choose the on-line translator to use internally, export dictionary to app with wisely organized memorization, choose the voice of machine reading and so on.

9. The tanslationsoptions are great, the reading design sucks.Currently excellent on free version.

10. I've changed all the settings to allow everything to be translated through Google speech services, so I'm not sure why it won't play the Russian audio.

11. I can import reading materials, show/hide translations with a tap of a finger, and also listen to a passage of text with a tap of a finger.

1. Fix Book's Parallel Translation Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Book's Parallel Translation: Restarting the app will resolve most errors.
2. Update the Book's Parallel Translation App. Here is how:
   1. On Android goto PlayStore » Search for "Book's Parallel Translation" » Open Book's Parallel Translation » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Book's Parallel Translation » click "UPDATE".
3. Clear Book's Parallel Translation app cache: Clearing cached data will force your app to retrieve the latest data directly from Book's Parallel Translation servers.
   1. On Android, goto Settings » Apps » Select "Book's Parallel Translation" » click Storage » click "Clear Cache".
4. Check Book's Parallel Translation app permissions. If any of these permissions required to use your device's features are disenabled, Book's Parallel Translation might not work.
5. Uninstall and reinstall Book's Parallel Translation. If nothing else has worked, completely uninstall Book's Parallel Translation then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Book's Parallel Translation not working

2. Fix Book's Parallel Translation Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Book's Parallel Translation be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Book's Parallel Translation not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Book's Parallel Translation may not be able to connect to the Internet when running in the background.