Contact Hankook TV Customer Service

Why should I report an Issue with Hankook TV - Enjoy together!?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of The Korea Times Los Angeles, Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Quality and clear screen.Great app for Korean TV watchers! I would rate 5 stars if this can be installed on Chromecast and Google TV.I can't open app and can't watch on my tvI would give it - 10, it won't open at all, blank.Professional and fastI like it but I want it to have eng SUB but it doesn't so I'll just delete the app.Sucks ! Worst ! Where is next button? I am stocked here, damn !Fix this appCan't log in .

2. Finally this app is getting new updates and it looks like major Korean contents are all available to watch.

3. 1 suggestion is that this app should have "cast" feature which could connect to my smart TV or chrome cast so I can watch on bigger screen.

4. Because people usually watch contents for an hour and people watch videos at home nowadays.

5. Looks like there's some more room for ease and accessibility improvements!There are varieries of choices to choose from.

6. Very excited to see this app is getting better and better.

7. Connection is very solid.

1. Fix Hankook TV Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Hankook TV: Restarting the app will resolve most errors.
2. Update the Hankook TV App. Here is how:
   1. On Android goto PlayStore » Search for "Hankook TV" » Open Hankook TV - Enjoy together! » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Hankook TV » click "UPDATE".
3. Clear Hankook TV - Enjoy together! app cache: Clearing cached data will force your app to retrieve the latest data directly from Hankook TV servers.
   1. On Android, goto Settings » Apps » Select "Hankook TV - Enjoy together!" » click Storage » click "Clear Cache".
4. Check Hankook TV app permissions. If any of these permissions required to use your device's features are disenabled, Hankook TV might not work.
5. Uninstall and reinstall Hankook TV. If nothing else has worked, completely uninstall Hankook TV then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Hankook TV not working

2. Fix Hankook TV Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Hankook TV be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Hankook TV not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Hankook TV may not be able to connect to the Internet when running in the background.