Contact Pokédex Customer Service

Why chat with our AI Pokédex Support?

1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of Pokédex.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. also, i havethe language as english but so much isn't english! some of the data, lile weaknesses, has the heading in another language (im pretty sure its french) and basically all the items are not in english! even the item descriptions aren't english!If you just want to know the order that pokemon go in then this app does that, but if you want detailed info on each one and how they evolve then keep scrolling.

2. Simple information like how to evolve Slowpoke into Slowbro or Slowking, how to evolve Eevee into its various evolutions and the fact that Jumpluff is in the Hoppip evolution section twice is a little annoying but easily fixable.

3. Its still a good app, just not the best, with some work it can be better, there are no ads that pop up out of no where, im fact i didnt notice any ads at all, so thats a plus!Once I figured out the advanced search function this app is handy, but it is missing A LOT of evolution info.

4. They barely have the first gen updated with the correct evolutions but second gen and later there is no explination on when they evolve or if they need something special like a stone or specific item.

5. If this is just me than, I would like someone to point out what I should do, but other than that really good app overallI down loaded this for pokemon go, and I was pleasantly surprised to see there was a pogo tab! Although, it only goes up to Giratina, and about 100 more pokemon are in it now.

6. The entries and the other small paraphernalia about the pokemon seem to be absent for a time being sometimes for hours.

7. Its not the best pokedex out there but it does have information other apps dont have, such as air battle capability.

8. But that being said, it still isnt all the great, some things are in french even if I'm using English.

9. There are other evolutions missing as well, I just can't remember them right now.It has bugs that include glitching out and kicking you out of the app.

10. Would be nice to search by regional dex.Good, but i can't search for items, they're stuck in French.

11. It has the pokemon sound and even has the pokedex read it out to you! Which is my favorite thing of all time.

1. Fix Pokédex Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Pokédex: Restarting the app will resolve most errors.
2. Update the Pokédex App. Here is how:
   1. On Android goto PlayStore » Search for "Pokédex" » Open Pokédex for Android » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Pokédex » click "UPDATE".
3. Clear Pokédex for Android app cache: Clearing cached data will force your app to retrieve the latest data directly from Pokédex servers.
   1. On Android, goto Settings » Apps » Select "Pokédex for Android" » click Storage » click "Clear Cache".
4. Check Pokédex app permissions. If any of these permissions required to use your device's features are disenabled, Pokédex might not work.
5. Uninstall and reinstall Pokédex. If nothing else has worked, completely uninstall Pokédex then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Pokédex not working

2. Fix Pokédex Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Pokédex be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Pokédex not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Pokédex may not be able to connect to the Internet when running in the background.