Contact Screen Off and Lock Customer Service

Why chat with our AI Screen Off and Lock Support?

1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of Screen Off and Lock.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. UPDATE: A clear indication these guys are on the right track; my S4 finally died... My new phone (Oppo Reno Z) has this built in!This app worked perfectly on my old S6 and locked the screen without wearing out the power button.

2. This stupid app hasn't been updated to the latest version of Android so each time I go to click on the button to use it, a large white box pops up indicating that the app hasn't been updated to the latest version of Android.

3. However on my new S9 it wouldn't activate the intelligent lock feature (facial+iris), and everytime I locked the screen using this app it would ask me for the pin instead when I try to unlock my phone.

4. there is a slower workaround just google NL double tap to sleep 1st linkApp sucks - I immediately uninstalled this!!!! To uninstall, I went to app settings in my Android settings, it gave me the option to deactivate the setting needed to then uninstall the app.

5. Searched for the first app to somehow replace the power button after I dropped my phone 6 months ago and broke it.

6. It doesn't look like it is being updated anymore and that makes me really sad.FINALLY FULLY UNINSTALLED...If you uninstalled this app and you duoble tap and it brings you back to the play store its probably because your using a launcher like nova launcher.

7. Also makes the system time lag so I had to keep restarting phone to obtain time from the local network.

8. Since 2018, this issue started... It can turn off the screen but it won't turn back on with fingerprint, requiring pin all the time.

9. Hopefully there will be an update soon that fixes this.Can't unlock with fingerprint reader after I use this app to lock my screen.

10. The phone has not been repaired, and is still going strong! When I do replace it, I will install this app immediately on the new phone.

11. 1 star, I won't be back.In 2014 my Samsung Galaxy S4 developed an intermittent power button fault.

1. Fix Screen Off and Lock Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Screen Off and Lock: Restarting the app will resolve most errors.
2. Update the Screen Off and Lock App. Here is how:
   1. On Android goto PlayStore » Search for "Screen Off and Lock" » Open Screen Off and Lock » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Screen Off and Lock » click "UPDATE".
3. Clear Screen Off and Lock app cache: Clearing cached data will force your app to retrieve the latest data directly from Screen Off and Lock servers.
   1. On Android, goto Settings » Apps » Select "Screen Off and Lock" » click Storage » click "Clear Cache".
4. Check Screen Off and Lock app permissions. If any of these permissions required to use your device's features are disenabled, Screen Off and Lock might not work.
5. Uninstall and reinstall Screen Off and Lock. If nothing else has worked, completely uninstall Screen Off and Lock then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Screen Off and Lock not working

2. Fix Screen Off and Lock Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Screen Off and Lock be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Screen Off and Lock not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Screen Off and Lock may not be able to connect to the Internet when running in the background.