Published by Kanal 7 Medya Grubu

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Why should I report an Issue with Kanal 7?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Kanal 7 Medya Grubu to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Kanal 7

1. Farklı platformlardan Kanal 7’yi izlemek istediğinizde Teknik Erişim sayfamızda, uydu frekanslarımız, diğer platformlardaki yerlerimizi görebilirsiniz.

2. En keyifli diziler, sinema filmlerinin en seçkin örnekleri, belgeseller, gezi, sohbet ve tartışma programları Kanal 7 farkıyla parmağınızın ucunda.

3. Kanal 7’nin mobil uygulamalarından yayın akışlarını takip edebilir, mobil cihazınızdan istediğiniz yerde Kanal 7’yi izleyebilirsiniz.

4. Ayrıca teknik destek almak isterseniz destek hatlarımızı da aynı sayfada bulabilirsiniz.

Kanal 7 Customer Insights

1. Why don't you have English subtitles options 🙄 kançiçekleri is not available in English subtitles.. YouTube subtitles doesn't work properly.

Steps to Troubleshoot & Fix Kanal 7 Issues

1. Fix Kanal 7 Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Kanal 7: Restarting the app will resolve most errors.
  2. Update the Kanal 7 App. Here is how:
    1. On Android goto PlayStore » Search for "Kanal 7" » Open Kanal 7 » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Kanal 7 » click "UPDATE".
  3. Clear Kanal 7 app cache: Clearing cached data will force your app to retrieve the latest data directly from Kanal 7 servers.
    1. On Android, goto Settings » Apps » Select "Kanal 7" » click Storage » click "Clear Cache".
  4. Check Kanal 7 app permissions. If any of these permissions required to use your device's features are disenabled, Kanal 7 might not work.
  5. Uninstall and reinstall Kanal 7. If nothing else has worked, completely uninstall Kanal 7 then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Kanal 7 not working


2. Fix Kanal 7 Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Kanal 7 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Kanal 7 not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Kanal 7 may not be able to connect to the Internet when running in the background.

Reported Issues

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