Contact Duplicates Cleaner Customer Service

Why should I report an Issue with Duplicates Cleaner?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of kaeros corps to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. True to the description it did not find merely similar files it found true duplicates and only true duplicates.love it! great at getting rid of those space-consuming duplicates! allows you to choose whether to delete the "duplicate(s)" before they are permanently deleted.

2. Before update worked great at finding book duplicates using the 3 different settings, then to images to find duplicates for png & jpg that my 2 book reader apps make.

3. Reloaded app more than 6x and today it started analyzing pics which took a couple of minutes before update, but had to shut it down after 1 1/2 hours at only 40% analyzed.Edit: Worked well for the first scan, but for all scans after that it doesn't find anything.

4. A real space saver.I Just now installed this app and tried it out and it's really great but I'm not real sure yet if it's picking up all duplicates.

5. On top of that, I was amazed at how much junk photos various ads had put on my phone! I was blown away so, Yes, I got rid of them too and saved tons of space that they were taking up! Thanks, Duplicate Cleaner!!This is so easy, so fast, so simple.

6. Review: Scans the device for duplicates very quickly! The results show the image, path, date, and size.

7. In approx 30 instances of finding 2 or more duplicates, each find was correct.

8. Turns out it only find duplicates with the same name and/or size.

9. All the duplicates were the exact copy of the very first file I downloaded.

10. My phone has so many duplicates far more then I just deleted and so I'm just not sure about that part yet.

11. Right now, it's only one folder at a time or the entire phone.. It would be great if I could choose only 2 or 3 folders to scan together.

1. Fix Duplicates Cleaner Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Duplicates Cleaner: Restarting the app will resolve most errors.
2. Update the Duplicates Cleaner App. Here is how:
   1. On Android goto PlayStore » Search for "Duplicates Cleaner" » Open Duplicates Cleaner » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Duplicates Cleaner » click "UPDATE".
3. Clear Duplicates Cleaner app cache: Clearing cached data will force your app to retrieve the latest data directly from Duplicates Cleaner servers.
   1. On Android, goto Settings » Apps » Select "Duplicates Cleaner" » click Storage » click "Clear Cache".
4. Check Duplicates Cleaner app permissions. If any of these permissions required to use your device's features are disenabled, Duplicates Cleaner might not work.
5. Uninstall and reinstall Duplicates Cleaner. If nothing else has worked, completely uninstall Duplicates Cleaner then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Duplicates Cleaner not working

2. Fix Duplicates Cleaner Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Duplicates Cleaner be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Duplicates Cleaner not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Duplicates Cleaner may not be able to connect to the Internet when running in the background.