Contact Memory Map Customer Service

Why should I report an Issue with Memory Map — Disk Cleaner?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Joan Zapata to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. My phone setting shows much more free space than shown by Memory Map.works great, just wish it had a function to pick all you want to delete then delete them at one time rather than individually, very time consumingshows what is taking lot of space in a glance.

2. I wish it has access to root folders to see which apps eats your memory and a deeper digging to file system for root users.This app performs tasks like any other storage app however I will always prefer this one for its layout and user interface.

3. It allow you to take a quick look on your files and folders to check what eats your memory (hmm... whatsapp... hmm).

4. It took me a while, not helped by the 'delete confirmation window' text being almost the same colour as the background colour, so you can only just about see it.I really like this program.

5. My dad kept complaining that his phone was clogged and nothing he does actually clears up space.

6. I completely forgot that this app was installed on his phone, and when I stumbled upon it - one quick look was enough to identify the cause and I could quickly solve the issue through this app.

7. My only issue is that I wish we had the option of changing the theme colors or had a selection of them to choose from for the ui.

8. The UI is not without some minor issues, but altogether - it's the best memory visualiser I've seen for Android devices and completely delivers what it promises to do.

9. has helped me free space occupied by thumbnails.

10. The current color scheme is a bit bland, but aside from that, it is a solid app.Pretty good, does the job, once you suss out how to use it.

11. Small in size which is really good.Some of the fonts and background colours make some parts unreadable.

1. Fix Memory Map Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Memory Map: Restarting the app will resolve most errors.
2. Update the Memory Map App. Here is how:
   1. On Android goto PlayStore » Search for "Memory Map" » Open Memory Map — Disk Cleaner » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Memory Map » click "UPDATE".
3. Clear Memory Map — Disk Cleaner app cache: Clearing cached data will force your app to retrieve the latest data directly from Memory Map servers.
   1. On Android, goto Settings » Apps » Select "Memory Map — Disk Cleaner" » click Storage » click "Clear Cache".
4. Check Memory Map app permissions. If any of these permissions required to use your device's features are disenabled, Memory Map might not work.
5. Uninstall and reinstall Memory Map. If nothing else has worked, completely uninstall Memory Map then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Memory Map not working

2. Fix Memory Map Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Memory Map be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Memory Map not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Memory Map may not be able to connect to the Internet when running in the background.