Published by Tigo USA

Report an issue with Tigo Internacional.
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Why should I report an Issue with Tigo Internacional?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Tigo USA to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Tigo Internacional

1. Tigo Internacional allows you to make international calls, from USA, Canada, and Spain to the entire world with preferential rates to Tigo numbers.

2. You can also send top ups and paquetigos from your smartphone to prepaid Tigo numbers anytime.

Tigo Internacional Customer Insights

1. and is my phone is everyone I know having the same problem this B.S.Having issues I add money to make phone calls and my balance stays in the negative numbers customer service never calls me back..Crashes more often than it works? Don't you want people send you money? All you have to do is fix your app.Horrible app, its rare the moment that it actually lets me send anything.

2. The app forces out all the time.So hard to navigate, apps should be so simple like Money gram, seriously.Calls no longer work.

3. They also have stolen my money!! I tried sending a top up but it wasnt working thought I'd reinstall the app and my balance is gone.

4. Unbelievable.Absolutely the worst service! I can't play a simple game using a prepaid simcard for data.

5. Surprise! I seriously do not understand the positive reviews because I honestly don't have anything positive relating to my experience with this company at all.Doesn't work keeps crashing.

6. It took them several days to actually confirm they can provide service to our home in Columbia South America.

7. Terrible app it's always giving me problems when I want to send a top up.

8. The day of the appointment they couldn't provide service.

9. This is the best way to keep your clients happy.this is a p.o.s app it crashes have not be able to use it half the time.

10. What type of provider are you? You need to update your app at least 2 or 3 times a year.

11. Last update over a year.

Steps to Troubleshoot & Fix Tigo Internacional Issues

1. Fix Tigo Internacional Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Tigo Internacional: Restarting the app will resolve most errors.
  2. Update the Tigo Internacional App. Here is how:
    1. On Android goto PlayStore » Search for "Tigo Internacional" » Open Tigo Internacional » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Tigo Internacional » click "UPDATE".
  3. Clear Tigo Internacional app cache: Clearing cached data will force your app to retrieve the latest data directly from Tigo Internacional servers.
    1. On Android, goto Settings » Apps » Select "Tigo Internacional" » click Storage » click "Clear Cache".
  4. Check Tigo Internacional app permissions. If any of these permissions required to use your device's features are disenabled, Tigo Internacional might not work.
  5. Uninstall and reinstall Tigo Internacional. If nothing else has worked, completely uninstall Tigo Internacional then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Tigo Internacional not working


2. Fix Tigo Internacional Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Tigo Internacional be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Tigo Internacional not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Tigo Internacional may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Connected without internet
    Tried all basic remedies as provided by AI was told to contact you for SERVICE
    Jeffrey Jordan 50768160622

    — by Jeffrey L Jordan 1 year ago