Contact My Moon Phase Pro Customer Service

Why should I report an Issue with My Moon Phase Pro?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of jRustonApps B.V. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. It's clean and simple.I have used this time and time again, and it never disappoints! It's one of my favorite apps for finding out what phase the moon is in currently, a few weeks from now, and further! Great bonuses - in my opinion - include it's notification options, available times for sunsets and sunrises, current distance from the moon, and more! Tldr; great app, rating 5/5Great app for tracking the phases of the moon.

2. I highly recommend it.I've been using the free version of this app for years now and I've been happy enough with it to actually invest in the app because I happy to enjoy Esoteric things.Nice app, although I wish I could switch between days by swiping left or right anywhere.

3. The app shows phases and exact percentages that'll be seen at night, calculations for any date, weather for nearby dates, fully adjustable notifications, time of moon rising and setting, and best time for observation/photography.

4. Used the free version and even then the ads aren't intrusive.I love this app, I got it for the widget, however I constantly have to uninstall, power down my phone, then reinstall on my phone to get the widget back.

5. I used the free version for a long time but wanted the widget which I love.

6. I was using the free version for about two years and recently bought the Pro version so that I can have a widget on my home screen.

7. ETA: now I can't even move the app to my SD card without the widget disappearing and having to go back to step 1 or just leaving the app on my phone memory.This app is easy to use, accurate and covers all the bases.

8. Worth the small cost, imo, although I wish it was possible to customize the widget more (e.g. transparency levels, rounded corners or not).

9. There is a black night sky version and a transparent version of the widget.

10. I got the pro version of this for the widget, which works just fine.

11. The widget works great and is very clean looking.

1. Fix My Moon Phase Pro Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart My Moon Phase Pro: Restarting the app will resolve most errors.
2. Update the My Moon Phase Pro App. Here is how:
   1. On Android goto PlayStore » Search for "My Moon Phase Pro" » Open My Moon Phase Pro » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for My Moon Phase Pro » click "UPDATE".
3. Clear My Moon Phase Pro app cache: Clearing cached data will force your app to retrieve the latest data directly from My Moon Phase Pro servers.
   1. On Android, goto Settings » Apps » Select "My Moon Phase Pro" » click Storage » click "Clear Cache".
4. Check My Moon Phase Pro app permissions. If any of these permissions required to use your device's features are disenabled, My Moon Phase Pro might not work.
5. Uninstall and reinstall My Moon Phase Pro. If nothing else has worked, completely uninstall My Moon Phase Pro then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing My Moon Phase Pro not working

2. Fix My Moon Phase Pro Server issues & Internet Connection

1. Check network connection: An unstable Internet will make My Moon Phase Pro be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to My Moon Phase Pro not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, My Moon Phase Pro may not be able to connect to the Internet when running in the background.