Published by BlueMarmot, Inc. on Feb 27, 2024

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Luna Solaria Customer Insights

1. But since the beginning of this year this app has stopped working....I'm very disappointed.Does not work on Samsung s10+ with latest updates, gets stuck on initial loading screen, stuck on loading the quarter list.I do love it, so far so good now if only someone other than joe tools will please develop a moon plugin that works and stays updated with word press.Agree with the latest post on this app.

2. It's ok, not very helpful if you don't have the paid version, and the payment options aren't very clear, do you have to pay per feature unlocked? Per month? Multiple prices but not very clear what your getting for each...I've been using this since there was only the option to change dates, and I've never had an issues.

3. I'm asking for a prompt refund, after which I will uninstall this app.The app has stopped working since the update for May 25th, 2021.

4. I wanted to check a date in January but it only tells me the dates in February for the lunar phases.

5. PLEASE FIX THIS GLITCH!!I paid for the premium feature, so that I could chose the date.

6. As a writer this is one of the best applications I could ask for, so guys definitely give this a try! It's worth it! If you're a writer especially, you won't regret it!I used to love this app, when it worked.

7. It doesn't show the current moon phase, nor will it let me click anything else except for the calendar.

8. I just bought the in app stuff, too.The app locks up while opening "Set up list of quarters" is on display.

9. But I opened it after the last update, and it just stays on the same screen.

10. I have/had the paid version with two in app purchases.

11. I uninstalled and reinstalled it, took it off one device and loaded it on another, same result.

Steps to Troubleshoot & Fix Luna Solaria Issues

1. Fix Luna Solaria Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Luna Solaria: Restarting the app will resolve most errors.
  2. Update the Luna Solaria App. Here is how:
    1. On Android goto PlayStore » Search for "Luna Solaria" » Open Luna Solaria - Moon & Sun » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Luna Solaria » click "UPDATE".
  3. Clear Luna Solaria - Moon & Sun app cache: Clearing cached data will force your app to retrieve the latest data directly from Luna Solaria servers.
    1. On Android, goto Settings » Apps » Select "Luna Solaria - Moon & Sun" » click Storage » click "Clear Cache".
  4. Check Luna Solaria app permissions. If any of these permissions required to use your device's features are disenabled, Luna Solaria might not work.
  5. Uninstall and reinstall Luna Solaria. If nothing else has worked, completely uninstall Luna Solaria then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Luna Solaria not working


2. Fix Luna Solaria Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Luna Solaria be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Luna Solaria not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Luna Solaria may not be able to connect to the Internet when running in the background.

Reported Issues