Contact ROM Toolbox Pro Customer Service

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1. I have now moved over; whatever is left of the functionality can be easily replaced with other apps.Hadn't used this in a while but needed to back up an app and have spent 10 minutes trying to find the app manager... It's been removed! Reading the reviews it looks like the original author sold out and for some reason the new developer is decimating the features that we PAID for.

2. Learn how wipe your own ass instead expecting it to be done for uUsed to be great, but over time, some functionalities go away or stop working... Since the last update, Root Browser can't open any file anymore (or rather the app called crashes).My favorite tools, but... Some devices can't open archiver files like zip or rar, there is no additional file download command.

3. There are free apps that take good care of paying customers!This used to be the most comprehensive toolkit for Android devices when I purchased 5 or 6 years ago, but not anymore.

4. Today after getting a new phone set up... Downloaded the app just to discover features are missing and others it used to have are links to separate apps! Seems like a nasty move to me when the parts removed are basically the heart of the app and clearly I am not the only one disgusted by the move.

5. However, that is not possible.I paid for the "pro" version a long time ago, when it featured between other things an ad blocker.

6. Several months ago, I emailed the developer and asked them for either my money back or a past version of ROM Toolbox Pro that still had the app manager.

7. I had been using this app for years and of course I had to buy the Pro version (which I rarely do for any app) but this one was different.

8. Totally unacceptable.I paid for all Jimmy Rummy applications, including busybox pro, file Manager,etc.

9. Their description even still states "ROM Toolbox combines apps like Titanium Backup", which it no longer does.

10. That's a misleading description to have! Because of the poor customer service and the removal of features after my purchase, I EMPHATICALLY BELIEVE THAT 0 STARS IS JUSTIFIED.

11. Preferrably I would get the older version with the app as that was what I paid for and what I want.

1. Fix ROM Toolbox Pro Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart ROM Toolbox Pro: Restarting the app will resolve most errors.
2. Update the ROM Toolbox Pro App. Here is how:
   1. On Android goto PlayStore » Search for "ROM Toolbox Pro" » Open ROM Toolbox Pro » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for ROM Toolbox Pro » click "UPDATE".
3. Clear ROM Toolbox Pro app cache: Clearing cached data will force your app to retrieve the latest data directly from ROM Toolbox Pro servers.
   1. On Android, goto Settings » Apps » Select "ROM Toolbox Pro" » click Storage » click "Clear Cache".
4. Check ROM Toolbox Pro app permissions. If any of these permissions required to use your device's features are disenabled, ROM Toolbox Pro might not work.
5. Uninstall and reinstall ROM Toolbox Pro. If nothing else has worked, completely uninstall ROM Toolbox Pro then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing ROM Toolbox Pro not working

2. Fix ROM Toolbox Pro Server issues & Internet Connection

1. Check network connection: An unstable Internet will make ROM Toolbox Pro be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to ROM Toolbox Pro not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, ROM Toolbox Pro may not be able to connect to the Internet when running in the background.