1. It's so frustrating.I've just top up 500 coins with 75 coins bonus ...but it only last for less than 10mins of reading....it's really fast and not worth it...you will lost a lot of money if continue reading the following chaptersVery expensive and the chapters paid for only last a short time.
2. For two days I have been trying to get my coins back with no help from customer service!!! Don't use this app I would rate no stars if possible.Why can you not change it to english?? Is there another app in english that has the same books?I bought coins but I can't seem to use them.
3. I thought they could get redeemed for coins, but it seems not.App is almost worthless to use and strongly reinforces the idea of having to spend money to read chapters.
4. I feel that's rather excessive, I could see maybe 20-30 per book but 80 or more is rather ridiculous!Chapters will take your coins and not unlock then when you contact customer service you always get a message they are away from their desk.
5. And not easy to use.Why does have to cost so much I joined your subscription but if I want to read all the book I still have to pay more and I could of bought 5 books by now with the money I have spent.
6. We earn "points", but can't do a thing with them and actual coins are nearly impossible to earn unless you buy them outright.
7. The stories are never ending and if you allow them to suck you into allowing them to autopay for points to be able to read it's nearly impossible to get them to stop.
8. Very deceptive, I am still trying to cancel my subscription.I'm stuck! It stopped at the end of chapter 53 and won't let me read on.
9. When I try to follow the instructions for cancelling my subscription I go to where the help (non-help) link says to go and there is nowhere there to turn off the auto-renew.
10. Plus, I am confused what to do with the star points I earn.
11. My star points are not used for anything, I didn't see any place to reedem for coin.