Published by Dreame Media on May 14, 2024

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Why should I report an Issue with Romance Novel - Good Web Novel?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Dreame Media to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Romance Novel Customer Insights

1. I don't mind buying a story what I do mind is being charged over 12x's as much as it is worth it more.Very nice to read and time passesI have read fanfictions online that had better plots, grammar and spelling than what is available on this app.

2. There isn't anywhere to contact support.I love reading so im enjoying your romance novel ,the story were nice and keep up the good work.God bless u all.I don't understand what or how to complete the last two tasks.

3. I dont like how they limit how much of the book you can read based on the amount of coins you have.

4. Gutted is how I feel, had this app for years on previous phones, my last phone had a major crash and died, as soon as I got my new phone I installed my favourite reading app Dreame only to have lost everything.

5. The second time all that showed was to purchase more coins even though I already did.

6. First time reading a book on this app.

7. Alot of people read books as a past time.

8. I feel asthough with all the grammatical errors I should be able to unlock a whole book.

9. No redownload button.I don't go to barnes and nobles and purchase a book per chapter.

10. How did I spend it when it's stuck where it says to purchase more coins.

11. Previous books I had payed for gone, any credits gone, my library gone so I'm not impressed.

Steps to Troubleshoot & Fix Romance Novel Issues

1. Fix Romance Novel Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Romance Novel: Restarting the app will resolve most errors.
  2. Update the Romance Novel App. Here is how:
    1. On Android goto PlayStore » Search for "Romance Novel" » Open Romance Novel - Good Web Novel » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Romance Novel » click "UPDATE".
  3. Clear Romance Novel - Good Web Novel app cache: Clearing cached data will force your app to retrieve the latest data directly from Romance Novel servers.
    1. On Android, goto Settings » Apps » Select "Romance Novel - Good Web Novel" » click Storage » click "Clear Cache".
  4. Check Romance Novel app permissions. If any of these permissions required to use your device's features are disenabled, Romance Novel might not work.
  5. Uninstall and reinstall Romance Novel. If nothing else has worked, completely uninstall Romance Novel then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Romance Novel not working


2. Fix Romance Novel Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Romance Novel be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Romance Novel not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Romance Novel may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Have you removed the option to earn bonus points by watching ads? I haven't had the option for three days in a row now....? That's 84 points (so far) I could have earned that I haven't.

    — by Jeanelle Hyatt 2 years ago

  • I bought 1500 tokens it was 33 read the chapter and I now have 991 and 165 seriously u stole money from me and I will report u to the bbb if u don't give me my money

    — by TRINA Ann KELLER 2 years ago

  • Hello I bought an book on ur app, now 45 chapter in I have to buy the rest? How's that work? Kindle charges you 1$-10$ a book, not per chapter. I want to read the rest of the book I bought. Please contact me

    — by Sandra listro 2 years ago

  • Hello i just noticed that while reading a book i had already finished(purchased) a few months ago i decided to read the book again and noticed i'm being ask to re-purchase chapters again WHY would i have to if i already finished the book Keep in mind i have purchased quite a bit of books on your app i don't understand what's going on

    — by stephanie davis 2 years ago