Published by José Luis Galán on Apr 18, 2024

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Why should I report an Issue with Chat Stats for WhatsApp?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of José Luis Galán to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Chat Stats for WhatsApp image 1 contact Chat Stats for WhatsApp image 2

About Chat Stats for WhatsApp

1. This option allows you to create / open a new WhatsApp chat with yourself, with your own phone number. 'Chat Stats' has been developed with the simple goal of learning to develop Android apps and satisfy enthusiasm for the world of statistics and fun programming.

2. Another option: A chat that has been previously exported to a . ☆ Open chat with phone number. ☆ Open personal chat for notes.

3. 'Chat Stats' does not require special permissions to work.

4. The chat analysis and the chat view for quick search work completely offline.

5. ChatStats does not store or share the phone numbers used.

6. As well as spending the free time in epoch of pandemic and quarantine.

7. WhatsApp is a registered trademark of WhatsApp Inc.

8. This app are not related in any way to WhatsApp Inc.

Chat Stats Customer Insights

1. Thank you! Note: The one star reviews here are all about the word limit, which is imposed by WhatsApp, or people who cannot differentiate 1 star from 5 stars.Great job developer, amazing its so well designed, few more sections like Monthly ,daily and hourly messages and analysis on them would make this app the best.

2. If i had to ask a feature to add, it would be to have "Top Words from each user" or their "catchphrase".Chat Stats is a well-designed app for tracking WhatsApp chat statistics.

3. Overall, Chat Stats is a good choice for those looking to track their WhatsApp chat statistics with privacy in mind.Absolutely lovable.

4. If the time settings of the device that exports the chat is in 12 hour format, whatsapp sets the time of messages in AM/PM format.

5. Hopefully in the future WhatsApp allows full chat export and i hope this app stays the same and gives out complete stats.

6. In the chat stats app AM/PM are ignored and it shows like messages are received only during day time.

7. It would be great if you make it to see the statistics for the whole chat.

8. The app only gets last 39999 messages from a chat to analyse.

9. Its a shame it can only analyse 40k messages but i know it's due to WhatsApp's limitations.

10. Only one suggestion for improvement: inclusion of stickers as a separate category (instead of combining them with GIFs and media).Perfect good app☺️☺️☺️.

11. I appreciate what you did, and i need to tell you keep it up!Do I see any app in the app store that does not have ads, is free, and have no premium feature? No.

Steps to Troubleshoot & Fix Chat Stats Issues

1. Fix Chat Stats Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Chat Stats: Restarting the app will resolve most errors.
  2. Update the Chat Stats App. Here is how:
    1. On Android goto PlayStore » Search for "Chat Stats" » Open Chat Stats for WhatsApp » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Chat Stats » click "UPDATE".
  3. Clear Chat Stats for WhatsApp app cache: Clearing cached data will force your app to retrieve the latest data directly from Chat Stats servers.
    1. On Android, goto Settings » Apps » Select "Chat Stats for WhatsApp" » click Storage » click "Clear Cache".
  4. Check Chat Stats app permissions. If any of these permissions required to use your device's features are disenabled, Chat Stats might not work.
  5. Uninstall and reinstall Chat Stats. If nothing else has worked, completely uninstall Chat Stats then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Chat Stats not working


2. Fix Chat Stats Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Chat Stats be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Chat Stats not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Chat Stats may not be able to connect to the Internet when running in the background.

Reported Issues