Contact Ticatly Customer Service

Why should I report an Issue with Ticatly?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Jioza to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. all the new movies are uploaded on this app the day they get released even tho the quality is low Android camera level, I'm pretty sure this app has nearly every movie or TV show you can think of, if it doesn't, I'm happy with everything it has, because I've found literally every movie and TV show I wanted to watch.This is a great app, it has plenty anime, Disney movies ( including Encanto) for free.

2. A few here and there are no biggie, but one right after another? I get hit with a 30 second ad before it takes me to a movie and right as it's ending as I get ready to choose it immediately hits me with another 20 second one! And flipping ads when all you are trying to do is look at your library? Countless ads isn't going to make people order the premium....it's going to scare them away from the app duh!This app is really good and it shows new and old released movies.

3. But other than that the app is really good in the movies and shows are really great.Super Affordable, they have this deal right now where you can pay .99 cents for the first month, then 4.99, which even then it's super affordable.

4. If it shows the "share" just hit a different part of the screen, it won't stop you from watching the clip, believe me I do it every time.The "cast" option is broken.

5. I have sent the link to at least 12 friends (only asks for 5 to remove adds) and it states that I have only shared with 1 other person and will not be able to continue watching the movie until I share.

6. But if you're like me, and you want to see the movies on your TV, (especially since you paid for the ability to do so) then this is not worth it.The app is great for the money, though now it only works when it wants to, which is not often.

7. Cancellation is will follow if this is not remedied soon.This app's great it gives all the new movies and shows but I do got a problem with the ads like everyone else.

8. After that happens I just close it and re open it, but its starting to happen more and more often, which is very annoying.Movies stream great.

9. If you want to watch on your phone, it's great.

10. The volume for the shows is very low but the ads are normal volume so I have my volume on max to hear the show and a ad pops up that just blasts my eardrums because it's so loud.

11. At first the app was very good, there was like 2 ads every 25 mins, but now it's like a ad every 10 mins and sometimes the ads will crash the app or do something to it to make my phone screen go black.

1. Fix Ticatly Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Ticatly: Restarting the app will resolve most errors.
2. Update the Ticatly App. Here is how:
   1. On Android goto PlayStore » Search for "Ticatly" » Open Ticatly » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Ticatly » click "UPDATE".
3. Clear Ticatly app cache: Clearing cached data will force your app to retrieve the latest data directly from Ticatly servers.
   1. On Android, goto Settings » Apps » Select "Ticatly" » click Storage » click "Clear Cache".
4. Check Ticatly app permissions. If any of these permissions required to use your device's features are disenabled, Ticatly might not work.
5. Uninstall and reinstall Ticatly. If nothing else has worked, completely uninstall Ticatly then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Ticatly not working

2. Fix Ticatly Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Ticatly be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Ticatly not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Ticatly may not be able to connect to the Internet when running in the background.