Published by Jenson M on Sep 12, 2023

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Why should I report an Issue with Understand Thai - Learn Thai?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Jenson M to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Understand Thai - Learn Thai

1. Understand Thai is not just an app; it's a comprehensive language learning tool, meticulously designed to make the journey to learn Thai both effective and enjoyable. 1.

2. What sets Understand Thai apart in the language learning arena is its personalized approach to help users learn Thai.

3. In the realm of language learning apps, "Understand Thai" stands out as a premier choice for those looking to learn Thai.

4. Understand Thai understands that everyone's journey to learn Thai is different, and the app adapts to your individual learning style and pace.

5. Its blend of interactive learning, personalized paths, community support, and fun approach makes Understand Thai the go-to choice for an effective and enjoyable language learning experience.

6. From the outset, Understand Thai provides an immersive and interactive experience, making it easier and more enjoyable for users to learn Thai.

7. This customization ensures that when you use Understand Thai to learn Thai, you're getting a learning experience tailored just for you. 4.

8. Understand Thai's immersive approach is designed to build your confidence and proficiency as you learn Thai. 5.

9. Whether you are a beginner or at an intermediate level, Understand Thai is tailored to meet your needs in your journey to learn Thai. 2.

10. With Understand Thai, you don't just learn Thai; you enjoy every step of the journey. 8.

11. Understand Thai employs a unique methodology that simplifies the process to learn Thai.

Understand Thai Customer Insights

1. The app is so good, great Thai basic knowledge but all went down the drain when the audio stopped working and the app kept crashing.

2. There is no ending for me to finish that particular revision!! The other problem is when the ad is finished and the page is back to the lesson, I can't play the audio anymore.

3. Hope fix it asap.After lesson 9 the audio stopped working and whenever I was clicking on the audio they were prompting to download their audio file to continue which i did.

4. So, I'm heavy-heartedly uninstalling it.☹️☹️Quick easy learning but some vocabs have poor audio quality.

5. Uninstalling!Hidden treasure! I have downloaded so many apps trying to learn Thai and none of them seemed to work for me until I found this one.

6. The review sections (called "revisions", is this British English?) are very helpful.Put the thai alphabet next to the word please.

7. Great job, guys! Please keep adding! Note: it could be helpful to start with the alphabet as a side course.

8. But, after downloading & installing their audio file, the app keeps on crashing now.

9. Thank you! ❤️At first I thought this app wouldn't really be a lot of help for me.. But after using it, I just realize that it's helping me more than those other apps that are more of like a dictionary.

10. This way you learn how to say lesson 1, but you also learn to spell it.When I am taking a revision and the ad popping out that is understandable.

11. But there's one thing thats bothering me, it's the fact that nothing is spelled in Thai.

Steps to Troubleshoot & Fix Understand Thai Issues

1. Fix Understand Thai Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Understand Thai: Restarting the app will resolve most errors.
  2. Update the Understand Thai App. Here is how:
    1. On Android goto PlayStore » Search for "Understand Thai" » Open Understand Thai - Learn Thai » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Understand Thai » click "UPDATE".
  3. Clear Understand Thai - Learn Thai app cache: Clearing cached data will force your app to retrieve the latest data directly from Understand Thai servers.
    1. On Android, goto Settings » Apps » Select "Understand Thai - Learn Thai" » click Storage » click "Clear Cache".
  4. Check Understand Thai app permissions. If any of these permissions required to use your device's features are disenabled, Understand Thai might not work.
  5. Uninstall and reinstall Understand Thai. If nothing else has worked, completely uninstall Understand Thai then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Understand Thai not working


2. Fix Understand Thai Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Understand Thai be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Understand Thai not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Understand Thai may not be able to connect to the Internet when running in the background.

Reported Issues

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