Contact GO Music Player Plus Customer Service

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1. So if you know how let me know but other then that, this app is by far the best choice for free music with good choices and ability to play without certain nessecitys.I love this app when it's working! I've used this app since last June and it was the best I had found so far.. but recently after an update it has turned into the worst! constant ads popping up that pause the music or won't go back to the song.

2. At first, I fell in love with this app and thought it was a great and safe app, until my library of music simple vanish.

3. There is this one thing on the app where it's like a lotto part that you can "get money" and the ads keep coming and have filled up my phone, as an artist, I use music to draw.

4. Also, this app shows that you can send feedback, however there is no "send" option once you complete your feedback.What a nightmare! All my music from years ago, simple vanished!Had this app for about a year.

5. Overall and awesome app, that is untill the adds started to be more common than my music; not to mention that they would stop me from doing anything on my phone as they would have to be clicked off of.

6. I can find so many songs, and even after the update that forces you to search through their music download.

7. I'm not sure if it's because it's songs that I didn't get from the app itself but previously had on my memory card and it confuses the app or it just has a glitch where you can't delete music.

8. But the problem I have, is that everything I listen to music on this specific app, it plays the music at a bad quality, and it sounds like feedback from a microphone at a low volume.

9. It was great for listening to music offline as well as being able to organize the playlist without ad breaks.

10. but please do fix this problem, Thank you.Love the app! The only problem I have with it is that I can't delete music.

11. It's just this one.What ever you do, DO NOT place any music stored from your phone into their library.

1. Fix GO Music Player Plus Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart GO Music Player Plus: Restarting the app will resolve most errors.
2. Update the GO Music Player Plus App. Here is how:
   1. On Android goto PlayStore » Search for "GO Music Player Plus" » Open GO Music Player Plus - Free Music, Radio, MP3 » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for GO Music Player Plus » click "UPDATE".
3. Clear GO Music Player Plus - Free Music, Radio, MP3 app cache: Clearing cached data will force your app to retrieve the latest data directly from GO Music Player Plus servers.
   1. On Android, goto Settings » Apps » Select "GO Music Player Plus - Free Music, Radio, MP3" » click Storage » click "Clear Cache".
4. Check GO Music Player Plus app permissions. If any of these permissions required to use your device's features are disenabled, GO Music Player Plus might not work.
5. Uninstall and reinstall GO Music Player Plus. If nothing else has worked, completely uninstall GO Music Player Plus then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing GO Music Player Plus not working

2. Fix GO Music Player Plus Server issues & Internet Connection

1. Check network connection: An unstable Internet will make GO Music Player Plus be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to GO Music Player Plus not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, GO Music Player Plus may not be able to connect to the Internet when running in the background.