Published by ixigo - IRCTC Official Booking Partner on Nov 12, 2024

Report an issue with ixigo.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with ixigo: Flight & Hotel Booking?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of ixigo - IRCTC Official Booking Partner to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact ixigo: Flight & Hotel Booking image 1 contact ixigo: Flight & Hotel Booking image 2

About ixigo: Flight & Hotel Booking

1. KLM, Kuwait Airways, Qatar Airways, Malaysia Airlines, British Airways, Emirates, Etihad, Air Arabia, Cathay Pacific, Delta Airlines & more. ● Our tracker shows departure/arrival time at any airport terminal. ● Boarding Pass automatically sent on Whatsapp and Google Wallet. ● Receive fare alerts based on your flight ticket & flight search history. ● Book my trip -Make your flight ticket booking when the fare drops. ● Manage all types of cheap airfare ticket bookings. ● ​​This best flight booking app will save your details so you don’t have to enter these every time you make a new air ticket booking online. ● Book my trip app for flights, hotels, buses, & trains.

2. Gives you the lowest, & cheapest flight fare for all major airlines like Indigo, Air Asia, Air India. ● Flat 12% Off on 1st air tickets. ● International flight offer: Up to Rs 5000 off. ● Get cheap plane tickets and Hotels by saving up to 25% on the app. ● Flight deals & offers: Save money on your airfare with top Bank & UPI offers, CRED Pay, EMI, Net Banking, Wallet & Credit/Debit Card offers. 👉 Enjoy features such as smart holiday calendar, flight status tracker & smart web check-in. ● Book air tickets for domestic & international flights. ● Compare flight ticket fares on our air ticket booking app & get cheap flights.

3. It is the best flight booking app that helps you compare flight tickets, book cheap flights, hotels, and know flight status. ● Get discounts on budget & luxury hotel chains like Sterling, Radisson, Leela, Accor, Taj, Hyatt, OYO, Marriott & more. ● ixigo makes booking a hotel room easy, even when you are on a budget with cheap hotels to choose from. ● Share your favourite properties via wishlists. ● If the price increases, you pay the locked price.

4. If the price decreases, you pay the new, lower price. ● Best flight ticket booking app for cheap flights!

5. Loved by Indian travelers, ixigo is an AI-based travel app.

6. For problems & feature requests, please use feedback option on our app.

ixigo Customer Insights

1. As a traveler, it can be stressful to book flights and worry about cancellations, but ixigo's assure service offers peace of mind.

2. As a traveler, it can be stressful to book flights and worry about cancellations, but ixigo's assure service offers peace of mind.

3. Even after all of this, I still haven't received my refund.To those who are trying to download this apps and trying to book cheap tickets for hotel, flight etc.

4. Those who give good review 5 stars to this apps are those people 20 percent among the 100.Not able to check my trip and update the flight no option to connect to customer care Edit.

5. The app also offers a range of flight options and the best offers available, which allows for an informed decision-making process.

6. The app also offers a range of flight options and the best offers available, which allows for an informed decision-making process.

7. Im suggesting to all the cuatomers those who using this application and also those who are going to use, please don't use this 3rd party apps to book your travel tickets Especially IXIGO.Very poor experience.

8. Few months back, I also booked a flight with ixigo, that time I had to cancel my flight due to some reason, they again took 350 rs.

9. With just a click, users can get an instant refund if needed, which is incredibly convenient and makes planning travel a lot easier.

10. 10/10 for the serviceI recently tried the ixigo app and was impressed with its assure service.

11. With just a click, users can get an instant refund if needed, which is incredibly convenient and makes planning travel a lot easier.

Steps to Troubleshoot & Fix ixigo Issues

1. Fix ixigo Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart ixigo: Restarting the app will resolve most errors.
  2. Update the ixigo App. Here is how:
    1. On Android goto PlayStore » Search for "ixigo" » Open ixigo: Flight & Hotel Booking » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for ixigo » click "UPDATE".
  3. Clear ixigo: Flight & Hotel Booking app cache: Clearing cached data will force your app to retrieve the latest data directly from ixigo servers.
    1. On Android, goto Settings » Apps » Select "ixigo: Flight & Hotel Booking" » click Storage » click "Clear Cache".
  4. Check ixigo app permissions. If any of these permissions required to use your device's features are disenabled, ixigo might not work.
  5. Uninstall and reinstall ixigo. If nothing else has worked, completely uninstall ixigo then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing ixigo not working


2. Fix ixigo Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make ixigo be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to ixigo not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, ixigo may not be able to connect to the Internet when running in the background.

Reported Issues

More from the developer