Contact Ham Test Prep Customer Service

Why should I report an Issue with Ham Test Prep?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of iversoft.com to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Have never operated a ham radio but used this app to successfully pass the general exam also!Good study app, though the amateur extra questions need to be updated (new question pool as of June 2020) and figures aren't displayed which makes it impossible to answer the figure-based questionsThe Extra Class question Pool isn't updated.

2. Works great, even during a power outage!Took the extra class exam based 90% of study time using this app and scored a 96% first time.

3. It's a basic no-frills app but it does a good job of coving anything you need to know.Passed Technician and General Class an hr ago 97%.

4. We used this for our tech and general tests and were very happy but we are using something else to get our Extra License.

5. Very convenient.I have had a long time desire to study for my amateur radio license.

6. With the help from this app.I have sent emails and requested information on when the extra would be updated.

7. The app said I got 40% right but I only missed one of 14 questions.Great App! I really enjoy not having ads or the need for nerwork connections.

8. But here is the kicker: This app tells you what concepts you need to study as you do the sections.

9. My friend Pat KN4NTV sent me a link to this app to help me study.

10. Helped me with my tech and general tests.

11. A couple years ago I got my technician + general (KC3LPL).

1. Fix Ham Test Prep Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Ham Test Prep: Restarting the app will resolve most errors.
2. Update the Ham Test Prep App. Here is how:
   1. On Android goto PlayStore » Search for "Ham Test Prep" » Open Ham Test Prep » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Ham Test Prep » click "UPDATE".
3. Clear Ham Test Prep app cache: Clearing cached data will force your app to retrieve the latest data directly from Ham Test Prep servers.
   1. On Android, goto Settings » Apps » Select "Ham Test Prep" » click Storage » click "Clear Cache".
4. Check Ham Test Prep app permissions. If any of these permissions required to use your device's features are disenabled, Ham Test Prep might not work.
5. Uninstall and reinstall Ham Test Prep. If nothing else has worked, completely uninstall Ham Test Prep then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Ham Test Prep not working

2. Fix Ham Test Prep Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Ham Test Prep be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Ham Test Prep not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Ham Test Prep may not be able to connect to the Internet when running in the background.