Contact MiEspacio Móvil Customer Service

Why should I report an Issue with MiEspacio Móvil?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Tecnológico de Monterrey to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Ya no se traba y está más rápida.No funcionaNo funcionaNo funcionaEl 90% de las funciones, ahm... no funcionan (sólo aparece una pantalla en blanco); además, la navegación es cero intuitiva... Les recomiendo mejor ver MiEspacio directamente en un explorador, esta app no sirve.No arranca!!!No es posible accesar a la app... pésima en vddNo puedo acceder a mi cuenta.

2. doesn't work at allNo abre bien en dispositivos huawei...Muy buena app.

3. Me dice contraseña o usuario incorrectos aunque lo ponga bien.

4. Cada actualización va mejorando :).

1. Fix MiEspacio Móvil Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart MiEspacio Móvil: Restarting the app will resolve most errors.
2. Update the MiEspacio Móvil App. Here is how:
   1. On Android goto PlayStore » Search for "MiEspacio Móvil" » Open MiEspacio Móvil » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for MiEspacio Móvil » click "UPDATE".
3. Clear MiEspacio Móvil app cache: Clearing cached data will force your app to retrieve the latest data directly from MiEspacio Móvil servers.
   1. On Android, goto Settings » Apps » Select "MiEspacio Móvil" » click Storage » click "Clear Cache".
4. Check MiEspacio Móvil app permissions. If any of these permissions required to use your device's features are disenabled, MiEspacio Móvil might not work.
5. Uninstall and reinstall MiEspacio Móvil. If nothing else has worked, completely uninstall MiEspacio Móvil then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing MiEspacio Móvil not working

2. Fix MiEspacio Móvil Server issues & Internet Connection

1. Check network connection: An unstable Internet will make MiEspacio Móvil be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to MiEspacio Móvil not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, MiEspacio Móvil may not be able to connect to the Internet when running in the background.