Contact Istation Customer Service

Why should I report an Issue with Istation?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of The Imagination Station to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The frustrating part is it counts as homework grade for herI love this app I do not have it on my phone but it's on my pc and I love it it helps me read better I love this app keep the good work up!!but the voice is unhearable lemme try to show u when u mess up it sounds like "trwy again" instead of "try again"and it's so,annoying and weird.i really hate how the person talks bc idk what , the person is saying can u at least fix that.but it's a good app?Still a beta software, needs better optimization for mobile and also needs to be able to work off the hardware it's on for better loads times.

2. Want to destroy a child's love of learning or take away their confidence... use this terrible program.who even likes istation..the lessons are boring, there should be a save feature for assignments bc if I dont have enough time to finish it in class and do it the next day I have to start ALL.

3. Stay safeI must say: this was probably my favorite thing to do on my schools' computers (I used it in both Elementary & Middle-School), but I'd like if they had an option to play from home, outside of doing schoolwork, and that I could still do it, even though I'm in high-school.

4. Required by schools so kids can continue with their school work during the Covid lockdown.

5. It kept kicking my daughter out,I have tried uninstalling and downloading again but it still hasn't worked.

6. The children don't even have time to think or respond before the system skips to the next question letting them they're wrong each time.

7. Thanks for trying to make this a app, such a benefit keep up the hard work and dedication, hope to see changes soon will check back next month.

8. it's frustrating and I think most would agree with this statement-why is this required in school?Terrible app.

9. our school district is shut down due to covid-19 and the huge lack of depedibility with this app is a major problem.

10. Also, I would give it 5 and a half stars, if that were an option.Horrible, absolutely dreadful, especially for young children.

11. Got to the laser tag math game, and it keeps giving the wrong numbers.

1. Fix Istation Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Istation: Restarting the app will resolve most errors.
2. Update the Istation App. Here is how:
   1. On Android goto PlayStore » Search for "Istation" » Open Istation » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Istation » click "UPDATE".
3. Clear Istation app cache: Clearing cached data will force your app to retrieve the latest data directly from Istation servers.
   1. On Android, goto Settings » Apps » Select "Istation" » click Storage » click "Clear Cache".
4. Check Istation app permissions. If any of these permissions required to use your device's features are disenabled, Istation might not work.
5. Uninstall and reinstall Istation. If nothing else has worked, completely uninstall Istation then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Istation not working

2. Fix Istation Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Istation be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Istation not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Istation may not be able to connect to the Internet when running in the background.