Published by MedicaApp on Oct 19, 2023

Report an issue with Medication Reminder & Tracker.
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Why should I report an Issue with Medication Reminder & Tracker?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of MedicaApp to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Medication Reminder & Tracker Customer Insights

1. Unable to edit a medication start time once it has been enteredI often forget to take any medication on time, and this app has been very handy in helping me fix tha.

2. Another thing missing are the Dark Mode, in a way that follows the system, a dark mode is a must be in today's apps.2/2019 I have been using this for a while now - a little frustrated.

3. Also, the app shows an "Action Required" pop-up to disable battery optimization for the app *every* time you hit the back button in the app.

4. *UPDATE: I am also glad that they are quick to resolve any issues that may arise.I have quite a few mental health issues and have a very hard time remembering things.

5. - It would be even better if there was a further option allowing you to decide if you wanted the medication(s) displayed if your phone is locked or if a less descriptive alert would suit.

6. I've tried *all* the medication reminder apps, and this is by far the best one for a few reasons.

7. Found it!- One area of improvement would be if there was a setting that would allow the schedule notification to display the medication or medications that where due.

8. Some times even with the app active the snooze does not go off - until you open it from active apps.

9. Having a manual backup/restore option could make this app truly one of the best pill reminder around here.

10. Have to uninstall because I have alarms going off all the time because i cant adjust them to same time as another.

11. Extremely annoying! The fact that I haven't made that change means that I don't want to do it, so no need to continually nag.

Steps to Troubleshoot & Fix Medication Reminder & Tracker Issues

1. Fix Medication Reminder & Tracker Not Working/Crashes/Errors/Unresponsive & Black/White screen:

  1. Restart Medication Reminder & Tracker: Restarting the app will resolve most errors.
  2. Update the Medication Reminder & Tracker App. Here is how:
    1. On Android goto PlayStore » Search for "Medication Reminder & Tracker" » Open Medication Reminder & Tracker » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Medication Reminder & Tracker » click "UPDATE".
  3. Clear Medication Reminder & Tracker app cache: Clearing cached data will force your app to retrieve the latest data directly from Medication Reminder & Tracker servers.
    1. On Android, goto Settings » Apps » Select "Medication Reminder & Tracker" » click Storage » click "Clear Cache".
  4. Check Medication Reminder & Tracker app permissions. If any of these permissions required to use your device's features are disenabled, Medication Reminder & Tracker might not work.
  5. Uninstall and reinstall Medication Reminder & Tracker. If nothing else has worked, completely uninstall Medication Reminder & Tracker then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Medication Reminder & Tracker not working

2. Fix Medication Reminder & Tracker Server issues & Internet Connection

  1. Check network connection: An unstable Internet will make Medication Reminder & Tracker be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Medication Reminder & Tracker not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Medication Reminder & Tracker may not be able to connect to the Internet when running in the background.

Reported Issues