Published by Information Technology ltd

Report an issue with Video Converter & Compressor (MP4, AVI, MOV, MKV).
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Why should I report an Issue with Video Converter & Compressor (MP4, AVI, MOV, MKV)?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Information Technology ltd to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Video Converter & Compressor (MP4, AVI, MOV, MKV) Customer Insights

1. Other than that, best conversion app I found so far.I can't find anyone with the same issue so im sorta on my own, but i downloaded a video, and it worked fine, but the video and audio were out of sync.

2. Although it only lets you convert 2 batch of file or videos at a time for non premium user, with it's speed for converting makes it very reliable.

3. If you can, please help me! I'll try to email the developers :')At last! An app that can actually convert mov to mp4 really quickly, doesn't crash (as long as you don't minimize) and has an easy/logical way of finding the file you want to convert.

4. Not bad app if you just need quick conversion, otherwise not recommended.Omg! Thank you! I needed this because i have a screen recorder that cant re ord audio and calls, so i recorded my face and the audio on my school computer.

5. Before I could just go in, select the video I want converted, and click convert.

6. And it doesn't make you convert to lesser quality unless you buy pro version unlike some other apps.

7. It took about 40 minutes to convert a 20 minute video but you saved the day.

8. Still gave 5 stars cause it works and it's the few app out there that offers the option of a one-time payment for lifetime license.

9. It has no options for conversion only providing quality options and output format, however, it still lacks many formats.

10. Even after being given access to said folder, just buffers endlessly without compressing the video.

11. The only downfall is if you don't keep the app running on the main screen, like in the background, it will cause the conversion to fail and you will have to start all over again.

Steps to Troubleshoot & Fix Video Converter & Compressor (MP4, AVI, MOV, MKV) Issues

1. Fix Video Converter & Compressor (MP4, AVI, MOV, MKV) Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Video Converter & Compressor (MP4, AVI, MOV, MKV): Restarting the app will resolve most errors.
  2. Update the Video Converter & Compressor (MP4, AVI, MOV, MKV) App. Here is how:
    1. On Android goto PlayStore » Search for "Video Converter & Compressor (MP4, AVI, MOV, MKV)" » Open Video Converter & Compressor (MP4, AVI, MOV, MKV) » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Video Converter & Compressor (MP4, AVI, MOV, MKV) » click "UPDATE".
  3. Clear Video Converter & Compressor (MP4, AVI, MOV, MKV) app cache: Clearing cached data will force your app to retrieve the latest data directly from Video Converter & Compressor (MP4, AVI, MOV, MKV) servers.
    1. On Android, goto Settings » Apps » Select "Video Converter & Compressor (MP4, AVI, MOV, MKV)" » click Storage » click "Clear Cache".
  4. Check Video Converter & Compressor (MP4, AVI, MOV, MKV) app permissions. If any of these permissions required to use your device's features are disenabled, Video Converter & Compressor (MP4, AVI, MOV, MKV) might not work.
  5. Uninstall and reinstall Video Converter & Compressor (MP4, AVI, MOV, MKV). If nothing else has worked, completely uninstall Video Converter & Compressor (MP4, AVI, MOV, MKV) then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Video Converter & Compressor (MP4, AVI, MOV, MKV) not working


2. Fix Video Converter & Compressor (MP4, AVI, MOV, MKV) Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Video Converter & Compressor (MP4, AVI, MOV, MKV) be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Video Converter & Compressor (MP4, AVI, MOV, MKV) not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Video Converter & Compressor (MP4, AVI, MOV, MKV) may not be able to connect to the Internet when running in the background.

Reported Issues