Published by Inditex on Nov 4, 2024

Report an issue with INET.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with INET?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Inditex to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact INET image 1 contact INET image 2

About INET

1. Quick and intuitive access to information about you, your company and what's going on in fashion as it happens.

2. Download it and discover new functionalities.

3. Say Hi to the INET APP.

INET Customer Insights

1. Which is very up to date and is already getting me more interested in what Zara has to offer through their online platform.If I could give it no stars I just might the eLearning is practical and once the app gets up and going and you can actually take the courses without having to wait for them to load and the I was actually able to complete them with no problem the only other problem is the learnings I need to complete aren't accessible through the app it's kind of a headache and the are you a robot captchas are extremely annoying!The app have lots of waiting for loadings and it keeps crashing.Best for fashion knowledge it's rock I love it's zara is best retail industry around the world wide Thanks zaraThe app crashes even after updating.

2. I would highly recommend it for anyone who wants to learn more and upgrade its knowledge in a retail area and become successful part of the Inditex team.android user (samsung s7).

3. Its a great application for an employee to acquire I still personally think the process to re instate my password could be alot easier,especially to re enter a new 4 digit code even if security measures are placed.

4. the application is unable to read the security code sent by sms, the 97 error occurs at any step, as well as the code sent by mail.

5. The Intalent section is in spanish only and so annoying not being able to access the vacancies, the interface is very poor even if it looks futuristic.

6. If I wish to connect with social media, I see a seemless navigation and ways to connect with other Zara employees across the world.

7. News articles are fun visually but it gets unreadable sometimes due color choices or movements of images and shows end page before reading.

8. You have a lot of good articles and documents you can learn from and in that term you can improve yourself in a retail business area.

9. Also, when we want to select the date of the discount card activity, it stays on the current month with no effect.

10. As soon course in Train gets completed new ones appear.

11. for several months I'm trying to recover my password to sign in to my personal account.

Steps to Troubleshoot & Fix INET Issues

1. Fix INET Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart INET: Restarting the app will resolve most errors.
  2. Update the INET App. Here is how:
    1. On Android goto PlayStore » Search for "INET" » Open INET » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for INET » click "UPDATE".
  3. Clear INET app cache: Clearing cached data will force your app to retrieve the latest data directly from INET servers.
    1. On Android, goto Settings » Apps » Select "INET" » click Storage » click "Clear Cache".
  4. Check INET app permissions. If any of these permissions required to use your device's features are disenabled, INET might not work.
  5. Uninstall and reinstall INET. If nothing else has worked, completely uninstall INET then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing INET not working


2. Fix INET Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make INET be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to INET not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, INET may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Good night,
    I m writing you beacuse i can t access to the discount that i have, beacuse everytime i do the access It give me 1005 error, if i go to the section my discount i see that my card Is now Active but if i go to use It in store or online It doesn t fuction

    — by Gioia Fracassi 2 years ago