Published by Xiamen iLead Tek Co., Ltd. on Oct 28, 2024

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Why should I report an Issue with PeriPage?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Xiamen iLead Tek Co., Ltd. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About PeriPage

1. Palm-sized PeriPage inkless printer, 3 kinds of thermal papers (plain paper without adhesive, adhesive paper with adhesive tape and label paper) print photos, notes, lists, labels, web pages.

2. OCR, material moments and more functions make your life, study and work easier and more fun.

PeriPage Customer Insights

1. Overall, I can print the things I want with little edits to get the image to show up better and some of the templates are pretty cool, but the account thing seems unnecessary to me.I tried to print a one page pdf document but it wouldn't print the main points n basically only printed half of the actual document.

2. I flatten the paper and added more lighting but it takes so long to show the videoUsually I use my peripage just for printing label, today I want to print an image, but the photo didn't show up in the preview and I can't print it.

3. The format not the same and hard to adjust.It's all good but the Ar Scanning won't work when I try to scan it closes the app, and also when I'm importing image in text and image tab, it's so confusingThe newer versions of the app are terrible! I miss the old version where I could share photos and print immediately with good spacing around the photos.

4. However, when printing, only the large prints were printed where as smaller fonts 14 n below within the document were left has completely blank spots after printing.Got the mini item for Christmas and I downloaded the app but its kinda useless how I can't at least save or upload an image.

5. We have 4 of them and some days it won't connect to any of them.The printer used to work through the app but now the company has decided I cannot use the printer I bought anymore and has made it hostage.

6. I don't know how long it become a problem, since I rarely use it to print image.

7. While the main function of the app works well, it makes you log into an account to use some of the other features, and it does not offer an email login.

8. I'm currently using an android phone to print out a pdf document.

9. Please fix this problem, and I will change my review.Please make printing preview more clear about size of the page.

10. :(( Edit: can't even select letter size for a return pdf, why is this so broken?!The AR section of the app does not work.

11. Basically, I need to give them my location and my phone number for the app and printing to work again.

Steps to Troubleshoot & Fix PeriPage Issues

1. Fix PeriPage Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart PeriPage: Restarting the app will resolve most errors.
  2. Update the PeriPage App. Here is how:
    1. On Android goto PlayStore » Search for "PeriPage" » Open PeriPage » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for PeriPage » click "UPDATE".
  3. Clear PeriPage app cache: Clearing cached data will force your app to retrieve the latest data directly from PeriPage servers.
    1. On Android, goto Settings » Apps » Select "PeriPage" » click Storage » click "Clear Cache".
  4. Check PeriPage app permissions. If any of these permissions required to use your device's features are disenabled, PeriPage might not work.
  5. Uninstall and reinstall PeriPage. If nothing else has worked, completely uninstall PeriPage then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing PeriPage not working


2. Fix PeriPage Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make PeriPage be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to PeriPage not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, PeriPage may not be able to connect to the Internet when running in the background.

Reported Issues