Published by Islamic Guide Pro on Feb 17, 2024

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Al Quran Customer Insights

1. I tried to uninstall and install the app again and again the same happenedThere is NOTHING worse than Banners that are full of SEDUCTION...by almost naked women FLASHING at you while looking at prayer times! This app would be amazin without the Disgusting evil ads!!!.absolutely brilliant app for ummah may be u can still do some improvements such as adding quran with coloured tajweeds which makes it easy for beginners add morning,evening adhkar and sleeping adhkar alsoIt was working in the past but now notifications are not working even after purchasing the pro I uninstalled it and reinstalled it and still no notificationsThis is a very reliable Muslim prayer times app with utmost accuracy of time calculation.

2. ThanksI've got hard time setting Azan tone, I did set an azan tone of my choice, but always plays another tone which I didn't choose.

3. BEWARE!! DONT PAY FOR THIS APP!!SHAMEFULalerts inconsistent compared to other prayer apps.

4. not the phone settings but something in this app that allows some alerts but not all five as expected .This is good app.but something wrong in it.

5. UPDATE...I purchased the premium version so I could get the adhan I wanted.

6. Here is error of 30 minutes in each prayer.

7. 2: add Urdu language and indopak quran fonts.

8. Hope you can fix this.I have purchased the app from Google store but ads are still showing up.

9. It's a great app but I really miss the old color scheme of pretty gold.

10. 1, Azam time is not accurate .

11. tried to reinstall several times same results.

Steps to Troubleshoot & Fix Al Quran Issues

1. Fix Al Quran Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Al Quran: Restarting the app will resolve most errors.
  2. Update the Al Quran App. Here is how:
    1. On Android goto PlayStore » Search for "Al Quran" » Open Al Quran - Islam Pro 360 » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Al Quran » click "UPDATE".
  3. Clear Al Quran - Islam Pro 360 app cache: Clearing cached data will force your app to retrieve the latest data directly from Al Quran servers.
    1. On Android, goto Settings » Apps » Select "Al Quran - Islam Pro 360" » click Storage » click "Clear Cache".
  4. Check Al Quran app permissions. If any of these permissions required to use your device's features are disenabled, Al Quran might not work.
  5. Uninstall and reinstall Al Quran. If nothing else has worked, completely uninstall Al Quran then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Al Quran not working


2. Fix Al Quran Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Al Quran be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Al Quran not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Al Quran may not be able to connect to the Internet when running in the background.

Reported Issues