Contact Ice Report Customer Service

Why should I report an Issue with Ice Report?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Split Rock Software LLC to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The app is still a little buggy and requires gps to work, but its definitely a useful tool.It's a really cool idea, but wish you could report people who are making false reports or making them on land and not water.

2. I understand the risk in that, so tag the report as one made via distance reporting.No support whatsoever in regard to your account.

3. I see that there is a thumbs up thumbs down option but I notice that doesn't really remove the false reports.

4. People doing false reports.

5. I posted about the posting of ice thickness with no cell phone data and it was updated within 24 hours.There is no reason for this app to be pasting from my clipboard whenever I open it.

6. full of false reports mid season by large amounts sometimes 4-9" differences.

7. Crappie Crushin TvThis app has a great concept and the developers are willing to make changes as things are brought to the surface.

8. A second feature to add is adjusting a report location so that you can report from home if you forgot to do so while on the lake.

9. A good fix is to add an offline mode that logs the report and then uploads when you have connectivity again.

10. Forgot my password and the app blocked my device, now my account is unusable and the app worthless.

11. They don't want people to go where they go, claim 2-3" in a spot, yet have a truck out.

1. Fix Ice Report Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Ice Report: Restarting the app will resolve most errors.
2. Update the Ice Report App. Here is how:
   1. On Android goto PlayStore » Search for "Ice Report" » Open Ice Report » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Ice Report » click "UPDATE".
3. Clear Ice Report app cache: Clearing cached data will force your app to retrieve the latest data directly from Ice Report servers.
   1. On Android, goto Settings » Apps » Select "Ice Report" » click Storage » click "Clear Cache".
4. Check Ice Report app permissions. If any of these permissions required to use your device's features are disenabled, Ice Report might not work.
5. Uninstall and reinstall Ice Report. If nothing else has worked, completely uninstall Ice Report then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Ice Report not working

2. Fix Ice Report Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Ice Report be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Ice Report not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Ice Report may not be able to connect to the Internet when running in the background.