Published by Mountain News Corporation on Oct 1, 2024

Report an issue with OnTheSnow Ski & Snow Report.
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Why should I report an Issue with OnTheSnow Ski & Snow Report?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Mountain News Corporation to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About OnTheSnow Ski & Snow Report

1. Northeast), or by pass, including Ikon Pass, Epic Pass, Indy Pass, and The Mountain Collective. -- Live webcams and Firsthand ski reports and photos from fellow skiers who are on the slopes right now. -- Regional weather forecasts from Meteorologist Chris Tomer delivered to the app Inbox weekly with updates on which mountains will get the best snow for the weekend. -- Snow Feed with the latest snow & weather updates. -- Powder alerts when your favorite resorts receive new snow. -- Mountain overview with stats, snow history graph, and trail maps.

2. Set a powder alert to a custom tolerance to receive a notification when your favorite resorts get that amount of new snow. -- Snow Near Me: The My Resorts screen stores, tracks and compares all your favorite ski resorts so you can find out where it is snowing right now, what the conditions are like at your local mountain and get a glimpse of recent snowfall there. -- Access to snow reports from more than 2,000 ski areas, including Park City, Telluride, Jackson Hole, Palisades Tahoe, Keystone, Steamboat, Aspen, Breckenridge, Killington, Stowe, Deer Valley, Vail, Winter Park, Big Sky, Arapahoe Basin, Whistler Blackcomb, Mammoth, Mt.

3. Compare snow reports for your favorite ski resorts, get the latest images from your favorite resorts in a Snow feed, view and upload firsthand reports and photos, and check out the webcams and weather forecast for ski resorts you’re planning to visit.

4. OnTheSnow. com, the worldwide leader for snow reports and ski conditions, brings you the world's most downloaded skiing and snowboarding application, the Ski & Snow Report app.

5. Bachelor, Lake Louise, and many more. -- Weather forecast and conditions at each ski resort, view by mountain, by state (i. e. Colorado), by region (i. e.

OnTheSnow Ski & Snow Report Customer Insights

1. The new version is loaded with ads, takes a long time to load, doesn't deliver basic snow report info in an easy to find format and is pretty glitchy.

2. And where is all of my previously saved information from before the update?Please roll it back the new version and bring back the old simple release.

3. It seems sometimes there is a time discrepancy where the app says that the snow totals in the past 24 or 48 hours is different than the resort's website, but it might just be off by a few hours.

4. The user interface is the biggest set back, although you are provided more information it is no longer intuitive or quick and easy.New layout is absolutely horrible.

5. Ads all over, slow to load info, incorrect info, terrible color scheme, and trying to force me to make an account.

6. The app used to be very straight forward and simple, with quick and easy information at the tip of your fingers.

7. As a result I dont even use the app anymore.HORRIBLE! Difficult to navigate, I realize the need to learn the new layout, but this is ridiculous.

8. They took a simple and easy to use app that I enjoyed and changed all the menus to where its a pain in the ass to navigate.

9. New format has way too much bloat, too many ads, difficult to navigate, buggy...appears as if it was taken over by someone who is clueless about software design.

10. But as a long time user of this app, i must comment on my disappointment with the latest update.

11. Easy to use platform that delivered the resort info well.

Steps to Troubleshoot & Fix OnTheSnow Ski & Snow Report Issues

1. Fix OnTheSnow Ski & Snow Report Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart OnTheSnow Ski & Snow Report: Restarting the app will resolve most errors.
  2. Update the OnTheSnow Ski & Snow Report App. Here is how:
    1. On Android goto PlayStore » Search for "OnTheSnow Ski & Snow Report" » Open OnTheSnow Ski & Snow Report » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for OnTheSnow Ski & Snow Report » click "UPDATE".
  3. Clear OnTheSnow Ski & Snow Report app cache: Clearing cached data will force your app to retrieve the latest data directly from OnTheSnow Ski & Snow Report servers.
    1. On Android, goto Settings » Apps » Select "OnTheSnow Ski & Snow Report" » click Storage » click "Clear Cache".
  4. Check OnTheSnow Ski & Snow Report app permissions. If any of these permissions required to use your device's features are disenabled, OnTheSnow Ski & Snow Report might not work.
  5. Uninstall and reinstall OnTheSnow Ski & Snow Report. If nothing else has worked, completely uninstall OnTheSnow Ski & Snow Report then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing OnTheSnow Ski & Snow Report not working


2. Fix OnTheSnow Ski & Snow Report Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make OnTheSnow Ski & Snow Report be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to OnTheSnow Ski & Snow Report not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, OnTheSnow Ski & Snow Report may not be able to connect to the Internet when running in the background.

Reported Issues