Contact Remocam Customer Service

Why should I report an Issue with Remocam?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Olive & Dove Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Receive a push notification and view the recorded videos.

2. Protect your personal data with the bank-level Advanced Encryption Standard.

3. Save your videos on a microSD card instead of the cloud.

4. Watch clear HD video with state-of-the-art technology.

5. Enjoy excellent night vision with 8 infrared LED sensors.

6. Spend less time setting up and more time with your family.

7. Remotely control the camera’s viewing angle.

8. Connect your home devices like your TV, media player, and lights.

9. Turn on a siren to alert those who are home, or to scare off an intruder.

10. Interact with your family and pets.

11. Listen and speak on demand.

1. Need to work on connectivity issues!I love this app! I caught my livingroom door hung open while I was at work-!! I could quickly contact my friends to come by and close the door for me.

2. Installed Remo+ instead and worked immediatelyThe picture is not clear when someone walks by to be able to know who it isResolution and feature are awesome.Continually get 310 error.

3. Motion alerts work 20% of the time.

4. Asked to scan the camera and never launched.

5. WiFi works great for everything else in my home.

6. High potential, low on what is actually delivered.

1. Fix Remocam Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Remocam: Restarting the app will resolve most errors.
2. Update the Remocam App. Here is how:
   1. On Android goto PlayStore » Search for "Remocam" » Open Remocam » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Remocam » click "UPDATE".
3. Clear Remocam app cache: Clearing cached data will force your app to retrieve the latest data directly from Remocam servers.
   1. On Android, goto Settings » Apps » Select "Remocam" » click Storage » click "Clear Cache".
4. Check Remocam app permissions. If any of these permissions required to use your device's features are disenabled, Remocam might not work.
5. Uninstall and reinstall Remocam. If nothing else has worked, completely uninstall Remocam then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Remocam not working

2. Fix Remocam Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Remocam be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Remocam not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Remocam may not be able to connect to the Internet when running in the background.