Published by Education Mobile on Aug 20, 2024

contact 3D Anatomy Chat with our AI-based 3D Anatomy Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with 3D Anatomy?



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Why chat with our AI 3D Anatomy Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of 3D Anatomy.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. An excellent app, that explains the human body through a 3D model that can be rotated, so you can get an all round view.Very easy to use and provides information on different aspects of our bodies, such as the muscles, nervous system, groups of organs etc.

2. Only slight drawback is the control, it really needs a set of buttons to manipulate your view of the model, zoom, rotate and pan buttons rather than relying on pinch and drag that can be jumpy.Good for Personal Trainer to understand how muscle work.Excellent app.

3. It is more of an overview, especially for the veins, arteries, and nerves so several that I personally needed for class are not displayed but I have been able to learn so much from the bone and muscle options.Fantastic app for a layman, to start anato.y journey.

4. I mean, what organ is that? Additionally, the label and the pronunciation does not match, for example, sphenoid.The information button should show more information, for example, it should give the antagonist muscle.

5. the touch screen access makes this incredibly user-friendly and appropriate for the widest range of levels of education.Great learning tool, very advanced.

6. the resolution and ability to access different layers of the body allow for powerful interactive learning.

7. I like not only how detailed it is, but that you have the ability to make the body parts either opaque, semi-translucent, or remove them completely so you can see what is behind (or inside) that part.

8. Love the ability to remove muscles so that you can see exactly the one you need.

9. I know there are parts of the nervous system under another category, but I'd love to see it in a section of its own.

10. Cannot verify if all muscles and attachments are correctly displayed-so this is a basic user's opinion.

11. The graphics and 3D nature of the app make it easier to understand the physical layout of the body, and what goes where.

Steps to Troubleshoot & Fix 3D Anatomy Issues

1. Fix 3D Anatomy Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart 3D Anatomy: Restarting the app will resolve most errors.
  2. Update the 3D Anatomy App. Here is how:
    1. On Android goto PlayStore » Search for "3D Anatomy" » Open 3D Anatomy » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for 3D Anatomy » click "UPDATE".
  3. Clear 3D Anatomy app cache: Clearing cached data will force your app to retrieve the latest data directly from 3D Anatomy servers.
    1. On Android, goto Settings » Apps » Select "3D Anatomy" » click Storage » click "Clear Cache".
  4. Check 3D Anatomy app permissions. If any of these permissions required to use your device's features are disenabled, 3D Anatomy might not work.
  5. Uninstall and reinstall 3D Anatomy. If nothing else has worked, completely uninstall 3D Anatomy then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing 3D Anatomy not working


2. Fix 3D Anatomy Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make 3D Anatomy be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to 3D Anatomy not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, 3D Anatomy may not be able to connect to the Internet when running in the background.

Reported Issues

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