Published by Education Mobile on Aug 25, 2024

contact Visual Anatomy Chat with our AI-based Visual Anatomy Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Visual Anatomy?



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Why chat with our AI Visual Anatomy Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Visual Anatomy.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. Also, some of the videos... muscles for instance... in particular the upper extremity, I believe flexion.... there were maybe 3 different muscles using the same clip to explain the motion (I'm just going off the top of my brain but its impetus is impeded by my thick skull 🤯).

2. Very practical.I love this app and would recommend it for anyone, whether you are studying, just interested or a natural therapist it's full of useful infoGreat app for refresher of anatomy and as a visual reference for students and patients.Very interesting app and easy to use .

3. missing a few thing but overall defiently gets the job done and works as a great study tool, Especially for the price!Great anatomy app, with rotatable high quality images and clear and concise text.

4. Thank you!No data collection, no ads, and everything is available offline! It is not the most in depth app, but it is a great overview.I'm a Medical Coder and I use this in my free time to keep my mind constantly reenforced.

5. You can use the ? feature to test yourself on muscles (so when you click on a muscle, you try and guess, and then click ? to see the answer).

6. I still use the app daily in massage to see muscle movement, and to search for a correct muscle name for soap notes.

7. Otherwise good.I love it! I used the app to study for the massage exam in Finland.

8. I'm surprised at how many people who work in medical coding that don't understand what they are reading.

9. i am a nurse practitioner and finf it very useful not just for me to to show patients when explaining things to them.

10. Is it possible to highlight the particular muscle in use? Just curious.

11. This app has helped me understand the workings of the muscular system.love this app.

Steps to Troubleshoot & Fix Visual Anatomy Issues

1. Fix Visual Anatomy Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Visual Anatomy: Restarting the app will resolve most errors.
  2. Update the Visual Anatomy App. Here is how:
    1. On Android goto PlayStore » Search for "Visual Anatomy" » Open Visual Anatomy » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Visual Anatomy » click "UPDATE".
  3. Clear Visual Anatomy app cache: Clearing cached data will force your app to retrieve the latest data directly from Visual Anatomy servers.
    1. On Android, goto Settings » Apps » Select "Visual Anatomy" » click Storage » click "Clear Cache".
  4. Check Visual Anatomy app permissions. If any of these permissions required to use your device's features are disenabled, Visual Anatomy might not work.
  5. Uninstall and reinstall Visual Anatomy. If nothing else has worked, completely uninstall Visual Anatomy then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Visual Anatomy not working


2. Fix Visual Anatomy Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Visual Anatomy be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Visual Anatomy not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Visual Anatomy may not be able to connect to the Internet when running in the background.

Reported Issues

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