Published by DAMAGEiD A-Team on Oct 11, 2024

Report an issue with DAMAGE iD.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with DAMAGE iD?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of DAMAGEiD A-Team to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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DAMAGE iD Customer Insights

1. Also helps with accountability and letting drivers know we are watchingEasy to use, also best support team.Great tool for damage analysis and fuel recovery.

2. Is great aa a fleet manager for an amazon dsp i can narrow in on damage and look now exaxctly when and who made the damage.

3. Now when I notice damage on our fleet I can zero in on the cause immeadiatley.Best features for affordable price.

4. Excellent as a fleet management and damage tracking tool.

5. Update: been using this for over a year as an Amazon DSP manager.

6. Development team is making improvements every day.

7. It has improved accountability among my drivers.

8. The New Matrix version to view all cases is very helpful.This app.

Steps to Troubleshoot & Fix DAMAGE iD Issues

1. Fix DAMAGE iD Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart DAMAGE iD: Restarting the app will resolve most errors.
  2. Update the DAMAGE iD App. Here is how:
    1. On Android goto PlayStore » Search for "DAMAGE iD" » Open DAMAGE iD » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for DAMAGE iD » click "UPDATE".
  3. Clear DAMAGE iD app cache: Clearing cached data will force your app to retrieve the latest data directly from DAMAGE iD servers.
    1. On Android, goto Settings » Apps » Select "DAMAGE iD" » click Storage » click "Clear Cache".
  4. Check DAMAGE iD app permissions. If any of these permissions required to use your device's features are disenabled, DAMAGE iD might not work.
  5. Uninstall and reinstall DAMAGE iD. If nothing else has worked, completely uninstall DAMAGE iD then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing DAMAGE iD not working


2. Fix DAMAGE iD Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make DAMAGE iD be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to DAMAGE iD not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, DAMAGE iD may not be able to connect to the Internet when running in the background.

Reported Issues