Published by Hootsuite on Nov 6, 2024

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Why should I report an Issue with Hootsuite: Schedule Posts?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Hootsuite to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Hootsuite: Schedule Posts

1. Create scroll-stopping content, schedule and publish posts, monitor activity and mentions, and manage comments and messages—anywhere, anytime, and all in one app.

2. The ideal companion app for Hootsuite to better manage your social media, engage new audiences, and grow your brand.

3. Create and schedule posts to all your Instagram (including carousels), TikTok, Facebook, LinkedIn, and Twitter profiles in advance, and publish automatically from the palm of your hand.

4. "The mobile application of Hootsuite is very practical, and has helped us a lot to work on the platform from anywhere during weekends".

5. Review, manage, and respond to incoming messages from different social networks in one feed.

6. "I love Hootsuite for the ease of posting to social networks automatically...

7. Review and edit drafts, see your content calendar at a glance, customize the frequency of your posts, and approve content from anywhere.

8. Stay connected across all your social accounts with Hootsuite!

9. If you do not have a desktop computer and need to quickly publish the mobile application, you can solve that problem".

10. Monitor likes, mentions, and conversations related to topics that matter to you.

11. You must have a Hootsuite account to use this app.

Hootsuite Customer Insights

1. If you create and schedule a post, then decided you want to add/delete a picture or change the time you schedule it for, the app glitches and messes the whole thing up.

2. You'd have to delete the scheduled tweet and start over loosing the body (messaging) of the tweet and any attachment (pic, gif, video link, etc.). Also, you can not copy your message to paste into a new message so it all really impacts usability and convenience otherwise available in the app.

3. I love the different scheduling options, and you can post to three different social media accounts for free.Used to love the app.

4. I used it primarily to copy text from my posts to make it easier to edit, but it's photo sharing was so-so, and once they made it literally impossible to save your past post remarks to your clipboard, it lost me a little.

5. I need an app that will work.3/31/20 UPDT: We can now edit scheduled tweet!😃 * Great app! I would give it a 5 if I could edit a scheduled tweet inside the app.

6. Now, I can't access my Dropbox any longer, which houses ALL of my photos, graphics and content I post to social media.

7. I've uninstalled/reinstalled multiple times,no luck!Something always goes wrong with Instagram uploads.

8. Uninstalling.Best app! I have not posted to Instagram because I am blocked out from using other apps that were bad.

9. If it tells you "wrong password", open Instagram and see if you received a notification about a strange login.

10. The final nail in the coffin was how it never remembers my Instagram anymore, now it needs to "reconnect" every time.

11. I have multiple social media profiles and it always defaults to the wrong one.

Steps to Troubleshoot & Fix Hootsuite Issues

1. Fix Hootsuite Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Hootsuite: Restarting the app will resolve most errors.
  2. Update the Hootsuite App. Here is how:
    1. On Android goto PlayStore » Search for "Hootsuite" » Open Hootsuite: Schedule Posts » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Hootsuite » click "UPDATE".
  3. Clear Hootsuite: Schedule Posts app cache: Clearing cached data will force your app to retrieve the latest data directly from Hootsuite servers.
    1. On Android, goto Settings » Apps » Select "Hootsuite: Schedule Posts" » click Storage » click "Clear Cache".
  4. Check Hootsuite app permissions. If any of these permissions required to use your device's features are disenabled, Hootsuite might not work.
  5. Uninstall and reinstall Hootsuite. If nothing else has worked, completely uninstall Hootsuite then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Hootsuite not working


2. Fix Hootsuite Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Hootsuite be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Hootsuite not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Hootsuite may not be able to connect to the Internet when running in the background.

Reported Issues

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